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problem update firmware RN10400

mau87
Aspirant

problem update firmware RN10400

Hi my nas stay in booting mode, i try to recovery with usb tool of netgear, but an error message appear : "boot from usb failed!".

I follow this procedure:

- unzip recovery usb tool

- format the usb key

- insert the last iso firmware into the folder marvell

- create the bootable usb

- insert the usb in front of nas

- restart while press and hold backup button

the nas try to boot usb key, but give the error to display

Model: RN10400|ReadyNAS 100 Series 4- Bay (Diskless)
Message 1 of 5
mdgm-ntgr
NETGEAR Employee Retired

Re: problem update firmware RN10400

Which firmware did you update from and to?

 

Try more USB keys.

Message 2 of 5
mau87
Aspirant

Re: problem update firmware RN10400

Nas sturtup appear corrupt and i try to update firmware; I don't remember which version was installed but i try to update to 6.6

Message 3 of 5
mdgm-ntgr
NETGEAR Employee Retired

Re: problem update firmware RN10400

6.6.0 or 6.6.1?

Please also have a look at my PM.

Message 4 of 5
mau87
Aspirant

Re: problem update firmware RN10400

version is 6.6.0, yes i try with your procedure, but i don't understand more

Message 5 of 5
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