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ready cloud

alfajgroups
Aspirant

ready cloud

not able to login in ready cloud in desktop

Model: ReadyNAS-3100|ReadyNAS-3100
Message 1 of 4
JohnCM_S
NETGEAR Employee Retired

Re: ready cloud

Hi alfajgroups,

 

Welcome to the Community!

 

We will need more information regarding the issue that you have on ReadyCLOUD. I have listed the information we need:

 

1. Are you logging in using the ReadyCLOUD desktop app or are you using the ReadyCLOUD web portal?

2. If you are using the ReadyCLOUD desktop, what is the version of the ReadyCLOUD desktop app and what is the operating system of the PC?

3. What is the error message that you are encountering when you are not able to login to ReadyCLOUD?

4. Are you having the same issue when you try it on other computers?

5. What is the firmware version of your ReadyNAS?

 

Regards,

Message 2 of 4
JohnCM_S
NETGEAR Employee Retired

Re: ready cloud

Hi alfajgroups,

 

Are you still having issues logging in to ReadyCLOUD? You may just update this thread if you still need assistance.

 

Regards,

Message 3 of 4
alfajgroups
Aspirant

Re: ready cloud

Why did my ReadyCLOUD desktop app  PRJNAME ?

Message 4 of 4
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