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Orbi WiFi 7 RBE973
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updated to latest FW and interface is gone

dannieboiz
Aspirant

updated to latest FW and interface is gone

Files are accessible, but no longer able to access interface,get progress bar then it says admin page offline..

Ran diagnostics through Raidar and came back with the following error

2015-05-02 15:04:07: transmission-da[8942]: segfault at 4 ip 00007fcd29e685b9 sp 00007fcd26dd4ca0 error 6 in libc-2.19.so[7fcd29db5000+19f000]
2015-05-02 15:03:51: readynasd[8648]: segfault at 0 ip 00007f1ec85e9cf6 sp 00007fff9943b8c0 error 4 in libreadynas.so.0.1.1[7f1ec85cc000+31000]
2015-05-02 15:03:41: transmission-da[8647]: segfault at 4 ip 00007fcc3f09b5b9 sp 00007fcc3c007ca0 error 6 in libc-2.19.so[7fcc3efe8000+19f000]
2015-05-02 15:03:26: readynasd[8387]: segfault at 0 ip 00007f384fa99cf6 sp 00007fff773d77b0 error 4 in libreadynas.so.0.1.1[7f384fa7c000+31000]
2015-05-02 15:03:16: transmission-da[8386]: segfault at 4 ip 00007ff8279df5b9 sp 00007ff82494bca0 error 6 in libc-2.19.so[7ff82792c000+19f000]
2015-05-02 15:03:00: readynasd[8025]: segfault at 0 ip 00007fcda3b6acf6 sp 00007fff1b916b40 error 4 in libreadynas.so.0.1.1[7fcda3b4d000+31000]
2015-05-02 15:02:40: transmission-da[8024]: segfault at 4 ip 00007fd6afde85b9 sp 00007fd6acd54ca0 error 6 in libc-2.19.so[7fd6afd35000+19f000]
2015-05-02 15:02:24: readynasd[7735]: segfault at 0 ip 00007f259e9e1cf6 sp 00007fffc423b840 error 4 in libreadynas.so.0.1.1[7f259e9c4000+31000]
2015-05-02 15:02:02: transmission-da[7734]: segfault at 4 ip 00007f432ab125b9 sp 00007f4327a7eca0 error 6 in
Message 1 of 6
mdgm-ntgr
NETGEAR Employee Retired

Re: updated to latest FW and interface is gone

Can you confirm the firmware version number?

Is this 6.2.3 or 6.2.4?
Message 2 of 6
dannieboiz
Aspirant

Re: updated to latest FW and interface is gone

i believe 6.4 its the latest one that pop up
Message 3 of 6
mdgm-ntgr
NETGEAR Employee Retired

Re: updated to latest FW and interface is gone

Please send me your logs
Message 4 of 6
dannieboiz
Aspirant

Re: updated to latest FW and interface is gone

logs sent
Message 5 of 6
mdgm-ntgr
NETGEAR Employee Retired

Re: updated to latest FW and interface is gone

You have 6.2.3 installed.
Message 6 of 6
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