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web interface login issue

isis1
Aspirant

web interface login issue

Hi, i've just bought a ReadyNas 2120. everything worked fine even after the patch 6.1.6, but after i joined the Domain, the login page is stuck at splash screen.

The access to folders is OK, Raidar see the device online and all seems to be OK, but simply i can't get to the dashboard when i try to login as admin.

i've tried a manual shutdown by pressing twice the button, but nothing changed. after the reboot the nas is still inaccessible.

can anyone tell me how to solve this issue?

thanks
Davide
Message 1 of 9
StephenB
Guru

Re: web interface login issue

If you just purchased, I would start by calling support. You get 90 days of phone/chat support, after that you need to use email - http://support.netgear.com.
Message 2 of 9
riplatt
Aspirant

Re: web interface login issue

Did you find a solution to this?
I’m having the same problem, I’ve been running 6.1.6 for a while now and everything was working well up to a few days ago. Then I could no longer get to the dashboard it just sit on the splash screen.

Some info:
    ReadyNAS 516 Frimware 6.1.6
    I’m not on a domain
    Still have access to shares and ssh
    Apps still running (PLEX)

In google chrome console I get
Application Cache Error event: Manifest fetch failed (6) https://mynas/admin/appcache_1.0.2.62.appcache
Message 3 of 9
mdgm-ntgr
NETGEAR Employee Retired

Web interface login-Chrome 34

The splash screen issue with Chrome 34 which has now gone stable. Can you try a different web browser or an older version of Chrome?
Message 4 of 9
isis1
Aspirant

Re: web interface login issue

mdgm wrote:
The splash screen issue with Chrome 34 which has now gone stable. Can you try a different web browser or an older version of Chrome?


Solved with IE.

Actually Chrome isn't compatible with nas interface.. i hope they will fix it..

Thanks mdgm
Message 5 of 9
1600dave
Aspirant

Re: web interface login issue

Having the same issue on my RN104, running 6.1.7.
Can't access the admin page on either of my PC's running chrome, or on my galaxy s3 using chrome or the fault internet browser.
Have had success using FireFox or IE though, but I prefer to use Chrome which is annoying.

Hopefully there is a fix for this soon
Message 6 of 9
mdgm-ntgr
NETGEAR Employee Retired

Re: web interface login issue

Can update to 6.1.8-RC1 or update to Chrome 35 beta which fixes the bug in Chrome 34.
Message 7 of 9
friguyb
Aspirant

Re: web interface login issue

Please have a look at topic
http://www.readynas.com/forum/viewtopic.php?f=64&t=75862#p423257
Message 8 of 9
Marto731
Aspirant

Web interface login-Chrome 34

See other links re Chrome Splash issue

http://www.readynas.com/forum/viewtopic.php?f=51&t=70133&start=1065#p423713

Netgear's response on Knowledge base is
http://kb.netgear.com/app/answers/detail/a_id/24848

Regards, Marto
Message 9 of 9
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