- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Re: Application list might be missing r or obsolete
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Application list might be missing r or obsolete
I cant download any app under the "available apps" section.
I have the device for 3 years now or so, and it was working fine. I read on another post that i need to refresh the DNS. i changed the DNS number to 8.8.8.8 but the problem still exists. i tried to uninstall an app and also it wont get removed.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Application list might be missing r or obsolete
i also have logitech media app thats showing under my installed app eventhough i removed it, and it is also showing in the available apps for download!
when i try to remove it it gives the same error message.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Application list might be missing r or obsolete
Which firmware are you running?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Application list might be missing r or obsolete
the firmware is 6.6.1
when i click for check for updates, it says the system is running the latest firmware
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Application list might be missing r or obsolete
Can you send in your logs (see the Sending Logs link in my sig)?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Application list might be missing r or obsolete
Looks like you've added some 3rd party APT source lists to your system and that those are for the old core OS we were using on 6.5.2 and prior firmware.
At 65% full it looks like your root volume is getting fairly full too.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Application list might be missing r or obsolete
I am sorry i dont understand anything. can the problem be solved?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Application list might be missing r or obsolete
under network tab select ipv4 and put in addresses of dns server which your isp uses. definitely not 8.8.8.8
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Application list might be missing r or obsolete
I tried google DNS 8.8.8.8 but also didn't solve it.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Application list might be missing r or obsolete
Well considering all you've done it could be best to backup your data, do a factory default (wipes all data, settings, everything) and restore your data from backup.
Or seeing you have SSH enabled you could try reversing some of the changes you've made using that.
If you're going to do stuff with SSH you need to be prepared to deal with the consequences of that.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Application list might be missing r or obsolete
Could you please explain to me how to back up and factory default?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Application list might be missing r or obsolete
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Application list might be missing r or obsolete
if i back up the data with the errors thats causing the system not to connect to the app list, then restore the factory default settings then restore the back up data with the same erros, how come the problem wont happen again?
if thats the case then the data is not whats causing the problem right?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Application list might be missing r or obsolete
Hello ramymounir,
Factory default is through boot menu of the NAS. Resetting to factory default will definitely delete the data as that will format the disks.
To back up your data stored to ReadyNAS volume, you may use USB disk plugged in to the NAS and set up backup job.
Regards,
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Application list might be missing r or obsolete
yes but if the data i am backing up to the disk is the reason for that problem, then when i restore it back the problem will happen again right?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Application list might be missing r or obsolete
Hello ramymounir,
I believe it isn't the data that you have transferred to the volume has the problem but the settings and some other of the OS. Copying data back to the NAS after factory resetting the NAS should not copy the issues too.
Regards,
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Application list might be missing r or obsolete
Hi ramymounir,
We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance.
If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” or post what resolved it and mark it as solution so others can be confident in benefiting from the solution.
The Netgear community looks forward to hearing from you and being a helpful resource in the future!
Regards,
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Application list might be missing r or obsolete
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Application list might be missing r or obsolete
Did you purchase the NAS new or used? I ask because you appear to have things done to it that can only be accomplished via SSH, yet you claim you don't know how to use SSH. If you purchased it used, the previous owner made changes to it that are now interfering with the new OS because the base Debian version was updated. Updating does not necesarily destroy those (depends on how they were done). A factory default does, which is why it has been suggested. The problems you are having are not data related, they are OS or App related. Restarting those with a clean slate is the fastest way to overcome that, and possibly the only way since you do not seem to know everything that has been done to the NAS.
You admit you know little about the NAS, but hold the belief that your opinion is better than the advise of someone who is very knowlegable. If you persist with that position, there is nobody here who can (or likely will even continue to try) to help you.