Can't Write to Shares

[jc2010]

I have a ReadyNAS 314 running firmware v6.9.2. Lately I have been unable to write to any of the shares; according to the settings, all folders appear to be read/write on the admin page, but whenever I try to write anything to any of them, including just adding a new folder, I get an error message, "cannot create directory". If I try to change any settings, I get an error message "1002030001 - commit failed". Any thoughts/suggestions? 

[StephenB · Accepted solution]

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@jc2010 wrote:
There's got to be a better/less painful way to change a system error?

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I don't think there's a better way to fix the filesystem corruption, though there could be a less painful way.

Another option is to use paid netgear support at my.netgear.com.  They will charge of course.

[mdgm-ntgr]

Can you send in your logs (see the Sending Logs link in my sig)?

[mdgm-ntgr]

Your logs show that your data volume is being forced read-only

Feb 18 18:53:30 Aboud_ReadyNAS kernel: BTRFS: error (device md127) in __btrfs_free_extent:6995: errno=-2 No such entry
Feb 18 18:53:30 Aboud_ReadyNAS kernel: BTRFS info (device md127): forced readonly

Is your backup up to date?

[jc2010]

Yes, everything is backed up. How/why is it being forced to read-only?

[mdgm-ntgr]

That would require a more in-depth analysis. I'm not sure.

[jc2010]

Ok, fair enough. How do I fix it?

[StephenB]

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@jc2010 wrote:
Ok, fair enough. How do I fix it?

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Probably your best option is to back up the data, do a factory reset, rebuild the NAS and restore the data from your backup.

That is time-consuming, but is free and is sure to result in an uncorrupted file system.

[jc2010]

So you mean, back it up to another NAS and then rebuild the entire thing from scratch? There's got to be a better/less painful way to change a system error?

[StephenB · Accepted solution]

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@jc2010 wrote:
There's got to be a better/less painful way to change a system error?

---

I don't think there's a better way to fix the filesystem corruption, though there could be a less painful way.

Another option is to use paid netgear support at my.netgear.com.  They will charge of course.

[jc2010]

OK, thank you. Obviously not the answer I was looking for, but apparently those are my only two options.

Thanks for the support!

[jc2010]

OK, I've completed the factory reset and am now ready to restore my data. I have a second RN314 offsite and have been replicating back and forth between the two for the past 3 years. When I open ReadyNAS Replicate, I can see both systems, but I can't seem to get the data from the remote device to copy to the newly refreshed one. When I try to use "Restore Data" or "Restore System", I can't see any jobs; maybe becuase I had to choose a different name for the system I just reset? (it wouldn't let me use the old name which used an underscore; instead,  had to change it to a hyphen). Short of bringing the remote ReadyNAS onsite and physically attaching them, is there any way to copy the data over from one to the other?