Can't add Camera after 6.6.0 update

[clinford]

Have a 314 and after the 6.6.0 update now can't get a new IP Camera to work with the readynas surveillance app.

I can search and add the Camera ok but can't when try and set the Camera to connect it does for about a second and then disconnects. I have tried rebooting and no change.

We have already 3 cameras so removed one to see that would get the new Camera to work no change.

I can view the Camera direct via it's internal webpage fine.

Tied the Camera on an older NAS 102 running 6.5.0 and worked fine.

[evan2 · Accepted solution]

Don't remove the settings and recorded video after update to new version.

[evan2]

Hi clinford ,

Could do please tell me your camera's model?

[clinford]

Hi Evan2,

it is a Hikvision DS-2CD2122FWD-IWS and works with the RN102 fine, we have other Hikvision's and works fine.

[evan2]

Could do please tell me surveillance app's verion are you using?

Could do please update to the latest APP? The latest APP version is v. 1.4.3-15.

[clinford]

It is Firmware Version: 1.1.1. I can't appear to update it from the Apps on the App section of the NAS

[evan2]

Version 1.1.1 is too old,

Let me check with Netgear's app server mamager why there is not update.

[StephenB]

You can manually download it from https://community.netgear.com/t5/Current-NETGEAR-and-Partners/NETGEAR-app-compatibility-with-ReadyNA...

Then upload it on the apps page of the web ui.

[clinford]

Thanks StephenB,

If I install this over thr current version will it remove the settings and recorded video ?

[StephenB]

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@clinford wrote:

Thanks StephenB,

If I install this over thr current version will it remove the settings and recorded video ?

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Honestly I don't know - its not an app I use.  

[evan2 · Accepted solution]

Don't remove the settings and recorded video after update to new version.