Errors after 6.4 upgrade

[chuckado]

After upgrading to 6.4 on my readynas 314.  After rebooting the system, the readynas is currently syncing the volume and I found the following errors in the diagnostic log.  Any help would be appreciated.

• 015-10-07 21:00:46: NMI watchdog: BUG: soft lockup - CPU#2 stuck for 23s! [md127_raid5:1208]
• 2015-10-07 21:00:18: NMI watchdog: BUG: soft lockup - CPU#2 stuck for 23s! [md127_raid5:1208]
• 2015-10-07 20:59:50: NMI watchdog: BUG: soft lockup - CPU#2 stuck for 22s! [md127_raid5:1208]
• 2015-10-07 20:59:22: NMI watchdog: BUG: soft lockup - CPU#2 stuck for 22s! [md127_raid5:1208]
• 2015-10-07 20:58:54: NMI watchdog: BUG: soft lockup - CPU#2 stuck for 22s! [md127_raid5:1208]
• 2015-10-07 20:58:45: BUG: unable to handle kernel paging request at 00000000ffb30008

[JennC]

Hello chuckado,

Do you have any apps running on the NAS? Is the NAS plugged in to a UPS or just straight to the power outlet?

Regards,

[chuckado]

I have crashplan installed but i have stopped the service to help the resync complete quicker.  The system is plugged into an APC surge protector but no UPS.

[AlexPe]

Chuckado,

We will need more data on this, can you send me the log data using this link?

 Send me Logs

Please put in the subject line(without quotes): "ATTN: AlexPE CPU error log data"

Alex

[chuckado]

I am currently unable to grab logs as the web interface is not responding.  The system still responds to ping and ssh.

[AlexPe]

It must be busy doing something in the back end,

If you can, try a reboot see if the system comes up, then try and send the log data.

[StephenB]

RAIDar 6.0 can also download them, so maybe try that.

[chuckado]

Logs have been sent

[AlexPe]

Chuck,

Thanks, I received the logs. We are working on this right now. Since the reboot, has there been any further errors similar to the CPU Stuck? After the reboot, we do not see the same CPU stuck errors.

Can you confirm?

Thanks, really appreciate you helping us get to the bottom of this,

Alex

[AlexPe]

Chuck,

Let me send you a PM, we may have a truncated set of logs.

Alex