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Ethernet Cable Killing ReadyNas Duo [RND2000 v2]
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Ethernet Cable Killing ReadyNas Duo [RND2000 v2]
Over the last few days I've started having a problem with my Duo crashing out the network and being unreachable/unrepsonsive until I reboot it. Then, when I do anything to do with restarting/rebooting etc. it will freeze on a solid blue light (no other lights moving) until I physically unplug the ethernet cable from the back. Then it starts into life again and will work if I wait until it fully boots before plugging the ethernet back in again... at least until it crashes the next day.
I've tried an OS reinstall, I've run a memory check, I've flushed the log files and run volume scans and boot scans but this keeps repeating.
Additionally, it's started reporting both drives as 'dead' (yellow lights flashing on FrontView homepage) despite the fact that both work fine.
Any ideas?
Model: | ReadyNAS Duo |
Serial: | 24M30A7C015C0 |
Firmware: | RAIDiator 4.1.15 [1.00a043] |
Memory: | 256 MB [2.5-3-3-7] |
IPv4 address:: | 192.168.2.23 |
Volume C: | Online, RAID Level 0 , Single disk, 81% of 1845 GB used |
Volume 😧 | Online, RAID Level 0 , Single disk, 84% of 916 GB used |
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Re: Ethernet Cable Killing ReadyNas Duo [RND2000 v2]
You have a duo v1 (a v2 runs 5.x.x firmware)
Do you have any add-ons installed? If so, which?
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Re: Ethernet Cable Killing ReadyNas Duo [RND2000 v2]
Just wrote the model number as it's written on the bottom of the unit. I know it isn't a v2, but for some reason it's written on the underside of the unit.
No add-ons installed.
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Re: Ethernet Cable Killing ReadyNas Duo [RND2000 v2]
@YesMinister wrote:
Just wrote the model number as it's written on the bottom of the unit. I know it isn't a v2, but for some reason it's written on the underside of the unit.
The reason is explained here: http://www.rnasguide.com/2012/01/09/how-to-tell-whether-i-have-a-duo-v1-or-duo-v2-or-nv-v1-or-nv-v2/ Calling it a v2 here will create confusion.
Have you made a backup of the data? I'm thinking that data is at risk.
One option is to back up the data and try a full reset/rebuild the NAS and reload the files from backup.
Another might be to enable ssh, and look at the OS volume.
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Re: Ethernet Cable Killing ReadyNas Duo [RND2000 v2]
Okay, I'll start backing up data now with a full reinstall in view.
How do you go about checking the OS via SSH?
I know how to install access and use terminal and login and the like, but once I'm in, what am I looking for?
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Re: Ethernet Cable Killing ReadyNas Duo [RND2000 v2]
Start with checking for the fullness of the OS partition (which is only 2 GB on your NAS). For instance,
df . -h
df . -i
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Re: Ethernet Cable Killing ReadyNas Duo [RND2000 v2]
Nasdrive:~# df . -h
Filesystem Size Used Avail Use% Mounted on
/dev/md0 1.9G 963M 1021M 49% /
Nasdrive:~# df . -i
Filesystem Inodes IUsed IFree IUse% Mounted on
/dev/md0 128000 8010 119990 7% /
Doesn't seem to be an issue there...
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Re: Ethernet Cable Killing ReadyNas Duo [RND2000 v2]
OS partition is somewhat fuller than what I normally see (which is ~20%, not ~50%), but it certainly isn't full. However, something must be logging a fair amount of stuff.
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Re: Ethernet Cable Killing ReadyNas Duo [RND2000 v2]
Okay. I've factory reset this Duo now and done a clean install of the HDDs. Still having the same problem (except none of the drives are showing as 'dead' in FrontView now), but I think I've narrowed it down. It seems to be something that my router is sending to the ReadyNas after a period of time which is causing the Nas to completely freeze up. It returns to normal if I either unplug the ethernet cable, or restart the router.
Router:
AC1750 DB Wireless Dual-Band AC+ Gigabit Router |
Model: ReadyNas Duo: RND2000
Firmware: RAIDiator 4.1.15 [1.00a043]
Add-ons: none
Ethernet lights: Solid amber, blinking green.
So to reiterate, I'll be using the system as normal, then something causes the ReadyNas drop off my network. After that, it's unreachable by either Raidar or Frontview, at least until I do many/all of the things listed above.
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Re: Ethernet Cable Killing ReadyNas Duo [RND2000 v2]
Didn't include before, but the router is a Belkin.
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Re: Ethernet Cable Killing ReadyNas Duo [RND2000 v2]
Do you have ReadyDLNA enabled on the Duo?
How about ipv6 on the Router?
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Re: Ethernet Cable Killing ReadyNas Duo [RND2000 v2]
ReadyDLNA: not enabled
IPv6 on router: There's an option for IPv6 passthrough, but this is set to 'off'.
Are those both as they should be?
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Re: Ethernet Cable Killing ReadyNas Duo [RND2000 v2]
I can not seem to ask a question - I am new - my question was deleted because of inappropriate content. I need help. I need a longer ethernet cable from my computer to my router (Blackhawk R8000). I do not know what to purchase. Can someone tell me specifically what I need? Thanks.
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Re: Ethernet Cable Killing ReadyNas Duo [RND2000 v2]
@frenchcl wrote:
I can not seem to ask a question - I am new - my question was deleted because of inappropriate content. I need help. I need a longer ethernet cable from my computer to my router (Blackhawk R8000). I do not know what to purchase. Can someone tell me specifically what I need? Thanks.
You are in the wrong forum. Any cat 5e or cat 6 cable will do.
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Re: Ethernet Cable Killing ReadyNas Duo [RND2000 v2]
@YesMinister wrote:
ReadyDLNA: not enabled
IPv6 on router: There's an option for IPv6 passthrough, but this is set to 'off'.
Are those both as they should be?
They are fine.
I am wondering if the next step is to do a factory reset and restore the NAS data from the backup.