× NETGEAR will be terminating ReadyCLOUD service by July 1st, 2023. For more details click here.
Orbi WiFi 7 RBE973
Reply

Locked Hard Drives

amator
Aspirant

Locked Hard Drives

Hi,

 

About 2 months ago I bought ReadyNAS DUO. I put in there 2 x WD RE4 2TB. 

Unfortunately, I had to change NAS to something faster so I sell this NAS (without hard disk). 

 

Today when I try connect those drives to PC or other NAS I got "Please enter ATA password". 

What? I don't lock this hard drives with password. I even know that readynas duo have this option. 

 

Plese help me. How unlock my disks?

Message 1 of 10

Accepted Solutions
mdgm-ntgr
NETGEAR Employee Retired

All Replies
mdgm-ntgr
NETGEAR Employee Retired

Re: Locked Hard Drives

The easiest way would be to put the disks back in a Sparc ReadyNAS and do a factory default.

Message 2 of 10
amator
Aspirant

Re: Locked Hard Drives

problem is that I sold this NAS 😕

Message 3 of 10
mdgm-ntgr
NETGEAR Employee Retired

Re: Locked Hard Drives

Message 4 of 10
amator
Aspirant

Re: Locked Hard Drives

I ask buyer to send me back ReadyNAS DUO for 1-2 days to unlock my hard drives. 

 

I just got package. I insert disks and make factory reset. 

It stuck on "Disk initialization" for about 3 hours from now. How long it take? RAIDar shows IP: 192.168.168.168

I read that is problem with DHCP but dhcp serwer working fine. 

I also tryied to connect directrly to NAS and change my Mac IP to 192.168.168.5

Ping's going, but can't access admin panel. 

Message 5 of 10
BrianL2
NETGEAR Employee Retired

Re: Locked Hard Drives

Hi amator,

 

Thanks for the update. Have you tried using a different drive? Trying this would let us know if you have to try the workaround from the link mdgm provided.

 

 

Kind regards,

 

BrianL
NETGEAR Community Team

Message 6 of 10
amator
Aspirant

Re: Locked Hard Drives

nope, I did't for now. 

 

In mdgm link i read that he solve problem with rebulid xraid, so I try this for now. 

 

for i=0:15
         password[i] = 0xbeef + i; // 2-byte short word
We use big-endian while Intel uses little-endian, so password
on PC may be: 0xefbe, 0xf0be, ... Sorry for picking up beef as password. 

I don't know programming so I don't know what other combination will be. I try first 2 provides with no result. 

 

 

Message 7 of 10
JennC
NETGEAR Employee Retired

Re: Locked Hard Drives

Hello amator,

 

Try sending PM to mdgm about the commands.

 

Regards,

Message 8 of 10
amator
Aspirant

Re: Locked Hard Drives

Disk are now unlocked 🙂

 

I left this for a night. In the morrning everything was OK. It take couple hours. 

 

I want say thank you to you all for help. 

Message 9 of 10
mdgm-ntgr
NETGEAR Employee Retired

Re: Locked Hard Drives

Thanks for the update. Glad it is now resolved.

Message 10 of 10
Top Contributors
Discussion stats
  • 9 replies
  • 4277 views
  • 0 kudos
  • 4 in conversation
Announcements