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Re: NV+ v1 'Vol C is dead' 2nd HDD died during replacement of 3rd drive
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2015-08-30
03:55 AM
2015-08-30
03:55 AM
NV+ v1 'Vol C is dead' 2nd HDD died during replacement of 3rd drive
Hi everyone,
The problem: I have a 'Vol C is dead' message on my NV+ I was replacing disk 3 that was showing SMART errors but it's a working drive when disk 2 had a head crash/ bearing go either way sounds crunchy. So the drive was heating up so I shut it down added the drive 3 back in place and pulled drive 2. Now I boot I get the 'Vol C is dead'
Hardware: ReadyNAS NV+ v1 with 4 1.5TB (seagate st31500341as) X-RAID
Backup status: was in progress to an external USB HDD, of the 4114GB on the NAS I had ~60GB to finish a complete backup.
The goal: get the last 60GB
On the front: All 4 HDD LEDs are off Activity LED off and blue light is on LCD Alternates between messages: '0/1 GB' and 'Vol C is dead'
RAIDar: can see the NAS and shows all 4 drives are 1,3,4 are green (2 is pulled) all other stats are green but I can't navigate to the admin IP address.
Currently it's powered off until I can find out a plan to get it functional.
Please can anyone advise?
The problem: I have a 'Vol C is dead' message on my NV+ I was replacing disk 3 that was showing SMART errors but it's a working drive when disk 2 had a head crash/ bearing go either way sounds crunchy. So the drive was heating up so I shut it down added the drive 3 back in place and pulled drive 2. Now I boot I get the 'Vol C is dead'
Hardware: ReadyNAS NV+ v1 with 4 1.5TB (seagate st31500341as) X-RAID
Backup status: was in progress to an external USB HDD, of the 4114GB on the NAS I had ~60GB to finish a complete backup.
The goal: get the last 60GB
On the front: All 4 HDD LEDs are off Activity LED off and blue light is on LCD Alternates between messages: '0/1 GB' and 'Vol C is dead'
RAIDar: can see the NAS and shows all 4 drives are 1,3,4 are green (2 is pulled) all other stats are green but I can't navigate to the admin IP address.
Currently it's powered off until I can find out a plan to get it functional.
Please can anyone advise?
Message 1 of 2
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2015-08-31
07:42 AM
2015-08-31
07:42 AM
Re: NV+ v1 'Vol C is dead' 2nd HDD died during replacement of 3rd drive
Hi rdonalds,
It would be best that you contact Netgear Support: http://support.netgear.com/general/contact/ - they are open 24/7 even on holidays and weekends.
Just to set your expectation, a data recovery contract might be offered unto you.
Regards,
DaneA
Netgear Community Team
Message 2 of 2