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Re: One file share does not work after firmware update

billnasuser
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One file share does not work after firmware update

Have several files shares on my ReadyNAS device.  After updating to firmware 6.7.4 one folder is not accessable via windows.  

 

Had drive mapped to several computers using UNC path.

 

Both UNC and IP address\share will not work.

 

Just get Windows cannot access \\ipaddress\share 

 

Checked permissions, reset permissions, same share settings for the working folder.

 

Any help would be great.

 

Thank you.

Model: RN31400|ReadyNAS 300 Series 4-Bay
Message 1 of 4
StephenB
Guru

Re: One file share does not work after firmware update

Is the name of the share the same as the name of one of your data volumes?

 

Also, does it match the name of the PC being used to access it?

Message 2 of 4
JennC
NETGEAR Employee Retired

Re: One file share does not work after firmware update

Hello billnasuser,

 

Are you still getting trouble with this file? Can you please give us the filename and its extension name?

 

You might want to try firmware 6.7.5 as well as this has been officially released today.

 

Welcome to the community!

 

Regards,

Message 3 of 4
JennC
NETGEAR Employee Retired

Re: One file share does not work after firmware update

Hello billnasuser,

 

We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance.

If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” or post what resolved it and mark it as solution so others can be confident in benefiting from the solution.

The Netgear community looks forward to hearing from you and being a helpful resource in the future!

Regards,

Message 4 of 4
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