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Re: RN10200 Device Communication Error

h_tsopelas
Aspirant

RN10200 Device Communication Error

Hello from Greece,

i buy today the readynas 102.

 

I go to https://readycloud.netgear.com then at the "Set up a new ReadyNAS" i press Start, then click Discover, then Setup, then i Sign In and press next, and then i take a message "Failed to update device info. Would you like to retry?" and i can not do anything!

 

I try to open it from the ip. I do that, i put tha "admin" and "password" and then i change the password. I do not fill the e-mail from the recovery and when i press next it open a new window "pop up" and until then it does not takes the password. I put the old password and the neww password but nothing!

 

Any help please?

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Accepted Solutions
vandermerwe
Master

Re: RN10200 Device Communication Error

The Readycloud and standard GUI logins are not the same.

 

You can reset the GUI password to default using an OS reinstall.  I'd do this if I were you.

 

Use raidar to access the nas for the first time and upgrade the firmware as soon as you get in.

 

http://kb.netgear.com/app/answers/detail/a_id/22892/~/how-do-i-access-the-boot-menu-on-my-readynas-1...

 

Raidar download:

http://kb.netgear.com/app/answers/detail/a_id/20684/~/readynas-downloads

 

 

 

View solution in original post

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vandermerwe
Master

Re: RN10200 Device Communication Error

The Readycloud and standard GUI logins are not the same.

 

You can reset the GUI password to default using an OS reinstall.  I'd do this if I were you.

 

Use raidar to access the nas for the first time and upgrade the firmware as soon as you get in.

 

http://kb.netgear.com/app/answers/detail/a_id/22892/~/how-do-i-access-the-boot-menu-on-my-readynas-1...

 

Raidar download:

http://kb.netgear.com/app/answers/detail/a_id/20684/~/readynas-downloads

 

 

 

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