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RN104 - Out of Memory 36c

brianjmc1
Tutor

RN104 - Out of Memory 36c

RN104, did an update to 6.6 and now the system is getting Out of Memeory 36c. I was fianlly able to get it intoread only mode, long enought to grab the logs. Any help would be greatly appreciated.

Message 1 of 32
FramerV
NETGEAR Employee Retired

Re: RN104 - Out of Memory 36c

Hi brianjmc1,

 

Do you remember what firmware were you upgrading from?

 

Did you load 6.6.0 or 6.6.1?

 

How do I send all logs to ReadyNAS Community moderators?

 

 

Regards,

Message 2 of 32
brianjmc1
Tutor

Re: RN104 - Out of Memory 36c

6.6.1 - just sent the logs, i can get it into Read only mode, but freezes in 5-10 minutes...

 

Thanks for your time,

Brian

 

Message 3 of 32
mdgm-ntgr
NETGEAR Employee Retired

Re: RN104 - Out of Memory 36c

Just disabled quotas. We'll see if this makes a difference on your system.

Message 4 of 32
alfacom
Aspirant

Re: RN104 - Out of Memory 36c

RN104, did an update to 6.6.1 and now the system is getting Out of Memeory 36c. Booting to 99% and " Out of Memeory 36c"

 

How get data frome RN104?

Message 5 of 32
brianjmc1
Tutor

Re: RN104 - Out of Memory 36c

Don't know if this helps....

 

Tech finally remoted to my RN104 and turned OFF quotas, rebooted and all is working fine....

Try turning off quotas if you can, might need to put it in one of the other modes...

Message 6 of 32
alfacom
Aspirant

Re: RN104 - Out of Memory 36c

I cannot see web page of RN104, becouse  it`s not boot complete, only 99%...

Message 7 of 32
alfacom
Aspirant

Re: RN104 - Out of Memory 36c

How put RN104 in Read only mode? 

Message 8 of 32
brianjmc1
Tutor

Re: RN104 - Out of Memory 36c

Message 9 of 32
alfacom
Aspirant

Re: RN104 - Out of Memory 36c

 Свободно менее 20% от емкости тома media. Производительность тома media снизится, если резервная емкость будет заполнена. NETGEAR рекомендует увеличить емкость тома, чтобы избежать снижения производительности

Message 10 of 32
alfacom
Aspirant

Re: RN104 - Out of Memory 36c

Том: Заполнение системного тома root составляет 85%. В обычных условиях такое состояние возникать не должно. Свяжитесь с технической поддержкой.

Message 11 of 32
alfacom
Aspirant

Re: RN104 - Out of Memory 36c

Thanks! Now need to resolve problem 

Message 12 of 32
alfacom
Aspirant

Re: RN104 - Out of Memory 36c

but i dont have such Volume

Message 13 of 32
brianjmc1
Tutor

Re: RN104 - Out of Memory 36c

You are going to rack your brains on this.....I tried EVERYTHING, nothing worked. Only way it was fixed, a tech from this forum, ask for permission and remoted to the box, he cleared the quotas and rebooted. It was using 4tb and had 4tb free... the tech was mdgm and he was GREAT!!!!

good luck...

Message 14 of 32
alfacom
Aspirant

Re: RN104 - Out of Memory 36c

How clear quotas?

Message 15 of 32
StephenB
Guru

Re: RN104 - Out of Memory 36c


@alfacom wrote:

but i dont have such Volume


You do have a system volume - usually called the OS partition here.  You can't normally see it, but the OS is installed on the disks.

 

I do suggest using paid netgear support to deal with your out-of-memory issue (and they can also resolve the issue with a full system volume).

 

If you are running 6.6.1 firmware (and have access to the web ui) then I suggest disabling the antivirus service.

 

If you can download the log zip file, you can look at the system data usage.  Volume.log has a section with a df . -h header.  The first few entries (up to and including the tmpfs entries) are used by the system itself, and generally shouldn't be very full - no more than ~20%.

Message 16 of 32
alfacom
Aspirant

Re: RN104 - Out of Memory 36c

Pools
==============================================
Pool root:
Device: /dev/md0
Node: 9:0
HostID: 0e34fa56 (native)
UUID: 0bd80197-f7f9-49f1-8c43-80767bda63ce
Mount point: /
Size: 3882076KB (3 GB)
Available: 376788KB (0 GB)
RAID Level: 1
State: redundant
Action: idle
Flags 0xA8
Type: ext4
RAIDs:
md0
Size: 8380416
Level: 1
Action: idle
Members: 4
Disks:
sdd:
HostID: 0e34fa56
Flags: 0x0
Size: 11721045168 (5589 GB)
Free: 14
Controller 0
Channel: 0
Model: TOSHIBA_HDWE160
Serial: 3661K850F56D
Firmware: FS2A
RPM: 7200
SMART data
Latest Self Test: Passed

sdc:
HostID: 0e34fa56
Flags: 0x0
Size: 11721045168 (5589 GB)
Free: 14
Controller 0
Channel: 1
Model: TOSHIBA_HDWE160
Serial: 3664K41XF56D
Firmware: FS2A
RPM: 7200
SMART data
Latest Self Test: Passed

sdb:
HostID: 0e34fa56
Flags: 0x0
Size: 11721045168 (5589 GB)
Free: 14
Controller 0
Channel: 2
Model: TOSHIBA_HDWE160
Serial: 3661K84WF56D
Firmware: FS2A
RPM: 7200
SMART data
Latest Self Test: Passed

sda:
HostID: 0e34fa56
Flags: 0x0
Size: 11721045168 (5589 GB)
Free: 14
Controller 0
Channel: 3
Model: TOSHIBA_HDWE160
Serial: 3661K851F56D
Firmware: FS2A
RPM: 7200
SMART data
Latest Self Test: Passed

Pool swap:
Device: /dev/md1
Node: 9:1
HostID: 0e34fa56 (native)
UUID: d5b50a0c-8ce2-449f-bdb5-eec267d0ad25
Mount point: none
Size: 0KB (0 GB)
Available: 0KB (0 GB)
RAID Level: 6
State: inactive
Action: idle
Flags 0xA8
Type: swap
RAIDs:
md1
Size: 2093056
Level: 6
Action: idle
Members: 4
Disks:
sdd:
HostID: 0e34fa56
Flags: 0x0
Size: 11721045168 (5589 GB)
Free: 14
Controller 0
Channel: 0
Model: TOSHIBA_HDWE160
Serial: 3661K850F56D
Firmware: FS2A
RPM: 7200
SMART data
Latest Self Test: Passed

sdc:
HostID: 0e34fa56
Flags: 0x0
Size: 11721045168 (5589 GB)
Free: 14
Controller 0
Channel: 1
Model: TOSHIBA_HDWE160
Serial: 3664K41XF56D
Firmware: FS2A
RPM: 7200
SMART data
Latest Self Test: Passed

sdb:
HostID: 0e34fa56
Flags: 0x0
Size: 11721045168 (5589 GB)
Free: 14
Controller 0
Channel: 2
Model: TOSHIBA_HDWE160
Serial: 3661K84WF56D
Firmware: FS2A
RPM: 7200
SMART data
Latest Self Test: Passed

sda:
HostID: 0e34fa56
Flags: 0x0
Size: 11721045168 (5589 GB)
Free: 14
Controller 0
Channel: 3
Model: TOSHIBA_HDWE160
Serial: 3661K851F56D
Firmware: FS2A
RPM: 7200
SMART data
Latest Self Test: Passed

Message 17 of 32
alfacom
Aspirant

Re: RN104 - Out of Memory 36c

May be Netgear must do more usefull updates?

Message 18 of 32
alfacom
Aspirant

Re: RN104 - Out of Memory 36c

=== df -h ===
Filesystem Size Used Avail Use% Mounted on
udev 10M 4.0K 10M 1% /dev
/dev/md0 4.0G 3.4G 368M 91% /
tmpfs 249M 0 249M 0% /dev/shm
tmpfs 249M 13M 236M 6% /run
tmpfs 125M 2.0M 123M 2% /run/lock
tmpfs 249M 0 249M 0% /sys/fs/cgroup
/dev/md127 17T 7.4T 9.1T 45% /data
/dev/md127 17T 7.4T 9.1T 45% /apps
/dev/md127 17T 7.4T 9.1T 45% /home
/dev/md127 17T 7.4T 9.1T 45% /run/nfs4/data/base

Message 19 of 32
alfacom
Aspirant

Re: RN104 - Out of Memory 36c

before update it`s work 

Message 20 of 32
mdgm-ntgr
NETGEAR Employee Retired

Re: RN104 - Out of Memory 36c

There is an option in ReadyNASOS 6.7.0-T169 (Beta 2) to disable quotas at the volume level.

Message 21 of 32
funglenn
Luminary

Re: RN104 - Out of Memory 36c

Is this post fixed?

 

I was always told that :

 

/dev/md0 4.0G 3.4G 368M 91% /

 

 

is a dangerous thing, /dev/md0 should be no more than like 40% .. When it reaches 100 it will die again

Message 22 of 32
mdgm-ntgr
NETGEAR Employee Retired

Re: RN104 - Out of Memory 36c

Ah, the problem with having different issues for different users discussed in the one thread. That certainly needs fixing.

Message 23 of 32
alfacom
Aspirant

Re: RN104 - Out of Memory 36c

Need to do anything after intall and reboot? 

Now i`m loadded  firmware, reboot and nothing... RN104  not working

Message 24 of 32
alfacom
Aspirant

Re: RN104 - Out of Memory 36c

Out of Memory 36c

Message 25 of 32
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