Ready NAS 102 wont install after OS reinstall

[damparker]

I recently had some issues loading apps on my readyNAS 102 so I decided to do an OS reinstall. I followed the procedure and it only seems to get to stage where the Raidar shows "installing" and never goes any further. I have tried factory defaults and OS reinstalls many times and no luck. Any help?

[StephenB · Accepted solution]

Have you tried testing the disks with WDC's lifeguard program (in a PC)?  

You could use its "write zeros" diagnostic, which would also mean that the NAS would see unformatted disks w/o data on them.

[mdgm-ntgr]

Hi,

I have sent you a private message.

[mdgm-ntgr]

Disk 2 (the WD disk) has failed.

I would replace it with another WD RED disk. Or if you prefer a SeaGate NAS disk.

[DaneA]

Hi damparker,

In relation to the response of mdgm to you, kindly check the list of compatible drives for the RN102 on the link below:

Hardware Compatibility List Hard Disks

Regards,

DaneA

Netgear Community Team

[damparker]

Still no luck. Very frustrating. Was working once. Now it doesnt matter what drive i put in . Nothing. This nas has been troublesome since I bought it. All i want to do is start with a fresh copy. I have already lost all my datam any ideas

[DaneA]

Hi @damparker,

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@damparker wrote:
All i want to do is start with a fresh copy. I have already lost all my datam any ideas

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With regard to this, I suggest you to factory reset your RN102 then set it up from scratch.  Kindly access and read this link as reference guide:

http://kb.netgear.com/app/answers/detail/a_id/22892/~/how-do-i-access-the-boot-menu-on-my-readynas-1...

Regards,

DaneA

Netgear Community Team

[damparker]

I attempted to do this "again" and its the same result. After pushing the reset button with the NAS set to "factory default" Raidar shows "disks contain data" so I format the disk and then Raidar shows "installing" and it doesnt appear to proceed past this point.

[StephenB]

how long are you waiting?

[damparker]

I have waited for up to 24 hrs

[StephenB · Accepted solution]

Have you tried testing the disks with WDC's lifeguard program (in a PC)?  

You could use its "write zeros" diagnostic, which would also mean that the NAS would see unformatted disks w/o data on them.

[damparker]

Thanks you all, I ran the WDC lifegaurd and the disk failed, not sure why. It was working fine until i tried to do the re-install. I installed another disk and all looks OK.