Ready NAS Duo v2 - dont see model and firmware in RAIDair

[Madaxus]

Hello,

I have huge problem with my ReadyNAS Duo v2. Everytime when i turn it on everything looks fine, but when i try to find it in my network by using RAIDar it is visable without and model and firmware. When i trying to get to admin page it shows me error (cant find the page). Both disks are tested and formated (PC shows both disk status as GOOD).

I was trying connect my NAS directly to my PC ( i set subnet 192.168.168.168) and the situation repeated. It looks like there is no firmware at all... My NAS was unused for about a year, before everything was alright.

I was also trying OS reinstall with USB Recovery Tool but it fails too.

Someone have any suggestions? I will be greatful for your support.

Product number: RND2000-200EUS

Screen in the attachement

[mdgm-ntgr · Accepted solution]

That screenshot shows “No Disks Detected”. If the disks are fine that suggests a hardware issue with the chassis, not a problem on the internal flash.

It’s normal for it to not show the model when in the “No Disks Detected” error state.

[mdgm-ntgr · Accepted solution]

That screenshot shows “No Disks Detected”. If the disks are fine that suggests a hardware issue with the chassis, not a problem on the internal flash.

It’s normal for it to not show the model when in the “No Disks Detected” error state.

[Madaxus]

Hello mdgm,

Thank you for your answer. I was almost 100% sure it does not depends on disks hmm... I will try with two new disks today evening and check it again. 

[Madaxus]

That was exacly HDDs. I was sure that the system files arent located on HDDs. I guess its solved, with new hdds everything works fine 🙂

Thanks again for your support.

[StephenB]

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@Madaxus wrote:

I was sure that the system files arent located on HDDs.

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The operating system, ReadyNAS application software, and configuration settings are all stored on the HDDs.  These are in their own (small) partitions which are mirrored on all disks.