ReadyNAS "Admin Page" is offline, Apps still work.

Garfunkalow · ‎2015-07-22

Since 6.2.4 i haven't been able to connect to the admin page.

readynasd.service - ReadyNAS System Daemon
          Loaded: loaded (/lib/systemd/system/readynasd.service; enabled)
          Active: active (running) since Wed, 22 Jul 2015 10:43:02 -0600; 12min ago
        Main PID: 1184 (readynasd)
          Status: "Start Main process"
          CGroup: name=systemd:/system/readynasd.service
                  └ 1184 /usr/sbin/readynasd -v 3 -t

Jul 22 10:42:54 GarfsNAS rn-expand[1184]: Trying auto-extend (grow onto additional disks)
Jul 22 10:42:54 GarfsNAS rn-expand[1184]: auto_extend: Checking disk sda...
Jul 22 10:42:54 GarfsNAS rn-expand[1184]: auto_extend: Checking disk sdb...
Jul 22 10:42:54 GarfsNAS rn-expand[1184]: Trying xraid-expand (tiered expansion)
Jul 22 10:42:54 GarfsNAS rn-expand[1184]: Considering X-RAID auto-expansion for data
Jul 22 10:42:54 GarfsNAS rn-expand[1184]: Checking if RAID disk sda is expandable...
Jul 22 10:42:54 GarfsNAS rn-expand[1184]: Checking if RAID disk sdb is expandable...
Jul 22 10:42:54 GarfsNAS rn-expand[1184]: 0 disks expandable in data
Jul 22 10:43:01 GarfsNAS readynasd[1184]: ResetFailedUnit: GDBus.Error:org.freedesktop.systemd1.NoSuchUnit: Unit radar.timer is not loaded.
Jul 22 10:43:02 GarfsNAS readynasd[1184]: ReadyNASOS background service started.

root@GarfsNAS:~# journalctl -a | grep readynasd | tail -n 20
Jul 22 10:11:41 GarfsNAS readynasd[3782]: readynasd log started
Jul 22 10:11:41 GarfsNAS readynasd[3782]: readynasd started. (restarted=0)
Jul 22 10:11:41 GarfsNAS readynasd[3782]: DB (main) schema version: 18 ==> 18
Jul 22 10:11:42 GarfsNAS readynasd[3782]: DB (queue) schema version: new ==> 0
Jul 22 10:12:00 GarfsNAS readynasd[3782]: Last run started at 1437581474 was aborted
Jul 22 10:12:00 GarfsNAS readynasd[3782]: Detect abnormal shutdown of readynasd and child. (readynasd)
Jul 22 10:12:00 GarfsNAS readynasd[3782]: ReadyNASOS service or process (readynasd) was restarted.
Jul 22 10:12:05 GarfsNAS readynasd[3782]: ReadyNASOS background service started.
Jul 22 10:40:16 GarfsNAS readynasd[3782]: g_dbus_connection_real_closed: Remote peer vanished with error: Underlying GIOStream returned 0 bytes on an async read (g-io-error-quark, 0). Exiting.
Jul 22 10:40:16 GarfsNAS readynasd[3782]: Exit main thread by SIGTERM.
Jul 22 10:40:17 GarfsNAS readynasd[3782]: readynasd is halted.
Jul 22 10:42:08 GarfsNAS readynasd[1184]: readynasd log started
Jul 22 10:42:09 GarfsNAS readynasd[1184]: readynasd started. (restarted=0)
Jul 22 10:42:10 GarfsNAS readynasd[1184]: DB (main) schema version: 18 ==> 18
Jul 22 10:42:11 GarfsNAS readynasd[1184]: DB (queue) schema version: new ==> 0
Jul 22 10:42:53 GarfsNAS readynasd[1184]: Last run started at 1437581520 was aborted
Jul 22 10:42:53 GarfsNAS readynasd[1184]: Detect abnormal shutdown of readynasd and child without core
Jul 22 10:42:53 GarfsNAS readynasd[1184]: ReadyNASOS service or process was restarted.
Jul 22 10:43:01 GarfsNAS readynasd[1184]: ResetFailedUnit: GDBus.Error:org.freedesktop.systemd1.NoSuchUnit: Unit radar.timer is not loaded.
Jul 22 10:43:02 GarfsNAS readynasd[1184]: ReadyNASOS background service started.

I have restarted, shutdown, and still can't get the admin page.

I have plex, sabnzbd, and sickbeard installed and they are all functioning fine.

Please Advise.

mdgm-ntgr · ‎2015-07-22

@Garfunkalow wrote:

Interesting. works fine in internet explorer but chrome just says that the admin page is offline. I never though i'd write a sentence like that.

IE 11.0.9600.17905

Chrome 44.0.2403.89 m

So then in your case at least it sounds like a browser compatibility issue has been introduced by a newer version of Chrome.

View solution in original post

Garfunkalow · ‎2015-07-22

for what it's worth, i've read through quite a few others and they're reporting a conf which doesn't clean up when installing an app, this seems to be resolved in 6.2.3 thus doesn't affect this. but i'll dump the info from apache2 just in case

apache2.service - The Apache HTTP Server
          Loaded: loaded (/lib/systemd/system/apache2.service; enabled)
          Active: active (running) since Wed, 22 Jul 2015 10:42:07 -0600; 1h 34min ago
         Process: 1626 ExecReload=/bin/kill -USR1 $MAINPID (code=exited, status=0/SUCCESS)
         Process: 1621 ExecReload=/usr/sbin/apache2 $OPTIONS -t (code=exited, status=0/SUCCESS)
        Main PID: 1172 (apache2)
          CGroup: name=systemd:/system/apache2.service
                  ├ 1172 /usr/sbin/apache2 -k start
                  ├ 1638 apache_log
                  ├ 1639 /usr/sbin/apache2 -k start
                  ├ 1640 /usr/sbin/apache2 -k start
                  ├ 1641 /usr/sbin/apache2 -k start
                  ├ 1642 /usr/sbin/apache2 -k start
                  ├ 1643 /usr/sbin/apache2 -k start
                  ├ 1644 /usr/sbin/apache2 -k start
                  ├ 1766 /usr/sbin/apache2 -k start
                  ├ 1933 /usr/sbin/apache2 -k start
                  ├ 1970 /usr/sbin/apache2 -k start
                  └ 2011 /usr/sbin/apache2 -k start

Jul 22 10:51:44 GarfsNAS apache_access[1638]: 192.168.1.135 "POST /fwbroker HTT...0
Jul 22 10:51:44 GarfsNAS apache_access[1638]: 192.168.1.135 "POST /dbbroker HTT...0
Jul 22 10:51:44 GarfsNAS apache_access[1638]: 192.168.1.135 "POST /fsbroker/ HT...0
Jul 22 10:51:44 GarfsNAS apache_access[1638]: 192.168.1.135 "POST /dbbroker HTT...0
Jul 22 10:51:45 GarfsNAS apache_access[1638]: 192.168.1.135 "POST /fwbroker HTT...0
Jul 22 10:51:45 GarfsNAS apache_access[1638]: 192.168.1.135 "POST /dbbroker HTT...0
Jul 22 12:10:55 GarfsNAS apache_access[1638]: Suppressed 4 duplicate messages
Jul 22 12:10:55 GarfsNAS apache_access[1638]: 192.168.1.135 "GET /admin HTTP/1....1
Jul 22 12:10:55 GarfsNAS apache_access[1638]: 192.168.1.135 "GET /admin/ HTTP/1...0
Jul 22 12:11:09 GarfsNAS apache_access[1638]: 192.168.1.135 "GET /dbbroker?down...0

I have proactively emailed the logs as well.

BrianL2 · ‎2015-07-22

Hi Garfunkalow,

Yes that problem is only evident to the previous firmware. Please contact support to resolve this issue immediately.

Kind regards,

BrianL

NETGEAR Community

mdgm-ntgr · ‎2015-07-22

# sqlite3 /var/readynasd/db.sq3 'pragma integrity_check;'
# sqlite3 /var/readynasd/event.sq3 'pragma integrity_check;'
# sqlite3 /var/readynasd/smart.sq3 'pragma integrity_check;'

Garfunkalow · ‎2015-07-22

rebooted the system thrice.

Errored the first 2 times, now can connect.

the sqlite3 commands all returned 'ok'

This keeps happening intermittently now. when i'm in an 'error' state i'll run the sqllite3 commands again and see what the results are.

happy to see quick replies from people thank-you.

iamthemitch · ‎2015-07-22

Wondering if it's not a compatibility issue with last Chrome 44, at least on Linux.

I have upgraded my Ultra 2 to 6.2.4 few weeks ago, and the admin page was working fine.

Today, after a recent upgrade of Chrome to version 44, I have the same error.

With Firefox39, the admin page are working fine!

Using Xubuntu 14.04

Garfunkalow · ‎2015-07-22

Interesting. works fine in internet explorer but chrome just says that the admin page is offline. I never though i'd write a sentence like that.

IE 11.0.9600.17905

Chrome 44.0.2403.89 m

mdgm-ntgr · ‎2015-07-22

@Garfunkalow wrote:

Interesting. works fine in internet explorer but chrome just says that the admin page is offline. I never though i'd write a sentence like that.

IE 11.0.9600.17905

Chrome 44.0.2403.89 m

So then in your case at least it sounds like a browser compatibility issue has been introduced by a newer version of Chrome.

OOM-9 · ‎2015-07-22

I am running 6.3.5 on my box at home.

I just updated to 44.0.2403.89 (based on the recent repo update).

The UI seems to look without issues. There is an updated UI in both 6.2.5 and 6.3.5 (they UI could is the same).

Try the 6.2.5 beta if you are not able to wait for the release:

https://community.netgear.com/t5/ReadyNAS-Beta-Release/ReadyNASOS-6-2-5-RC1/m-p/950451#M5394

I know this was brought up internally and may have been addressed in the newer firmware.

pvd · ‎2015-08-14

I also ran into this problem (ReadyNAS "Admin Page" is offline).

Never had this before.

I have a RN314 and running OS 6.2.4

I seem to be able to connect just fine when SabNZB app is turned off, but as soon as I turn it on, Admin page can't be reached.

Also, I'm using Chrome 44.x

Firefox (v39) and Internet Explorer 11 can connect just fine (even when SabNZB is running).

So yes, to me it looks like the last version of Chrome is causing this trouble...

ReadyNAS "Admin Page" is offline, Apps still work.

ReadyNAS "Admin Page" is offline, Apps still work.

Re : ReadyNAS "Admin Page" is offline, Apps still work.

Re: ReadyNAS "Admin Page" is offline, Apps still work.

Re: ReadyNAS "Admin Page" is offline, Apps still work.

Re: ReadyNAS "Admin Page" is offline, Apps still work.

Re: ReadyNAS "Admin Page" is offline, Apps still work.

Re : ReadyNAS "Admin Page" is offline, Apps still work.

Re : ReadyNAS "Admin Page" is offline, Apps still work.

Re : ReadyNAS "Admin Page" is offline, Apps still work.

Re : ReadyNAS "Admin Page" is offline, Apps still work.

Re : ReadyNAS "Admin Page" is offline, Apps still work.