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Readynas 204 firmeware 6.6.1 do_exit+890 error

rn204
Aspirant

Readynas 204 firmeware 6.6.1 do_exit+890 error

After updating the firmeware of my readynas RN204 to 6.6.1, the nas would not shut down.

Blue led ist flashing and error do_exit+890 is displayed.

 

What can I do?

Please help!

Model: RN204|ReadyNAS204
Message 1 of 5
JennC
NETGEAR Employee Retired

Re: Readynas 204 firmeware 6.6.1 do_exit+890 error

Hello rn204,

 

Can you please check if you will be able to get boot it to Volume Read Only from the boot menu? If you are able to, then back up the data.

 

If you cannot, you may need to contact support team for this.

 

Regards,

Message 2 of 5
rn204
Aspirant

Re: Readynas 204 firmeware 6.6.1 do_exit+890 error

Hi JennC,

 

booting is not the problem at all.

The ReadyNas can be powered off by pulling the power cable out of the socket.

When the power cable is conected again, the readynas boots normal and all functions are available (normal boot mode).

 

The only problem is the shut down.

 

Please advise what to do, so that the readynas shuts down without error.

 

Thanks

Message 3 of 5
JennC
NETGEAR Employee Retired

Re: Readynas 204 firmeware 6.6.1 do_exit+890 error

Hello rn204,

 

I see. Well, still II suggest you back up the data since you can access the NAS. It is not a good idea storing imoprtant data to just one storage. I would suggest to manually update the firmware after the backup, you may get the firmware from here.

 

Once done and you still get the same problem, contact support to have hardware check as some users who get this problem end up getting chassis replacement.

 

Regards,

Message 4 of 5
evan2
NETGEAR Expert

Re: Readynas 204 firmeware 6.6.1 do_exit+890 error

Could do you please send log to check?

How do I send all logs to ReadyNAS Community moderators?

https://kb.netgear.com/21543/How-do-I-send-all-logs-to-ReadyNAS-Community-moderators

Message 5 of 5
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