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Readynas Pro 6 undetected in Raidar

xtrips1
Aspirant

Readynas Pro 6 undetected in Raidar

Hello,

I just setup a new Readynas Pro 6 with 2 new HDDs from Seagate, 3TB each.
In the lab all went fine. Then when I started it at the customer's the second HDD went dead and Raidar cannot see the Readynas although it is in the same subnet and I can access it through the configuration web page.
Any idea?

Thanks
Message 1 of 3
PapaBear1
Guide

Re: Readynas Pro 6 undetected in Raidar

You say that Raidar cannot see the Pro 6, but you access it through the configuration page. Are you entering the IP in the browser address field? If not, how are you accessing the configuration page.

Is there some firewall or block in the customer's network blocking RAIDar? Could RAIDar see the Pro 6 before the failure of the drive in bay 2?
Message 2 of 3
xtrips1
Aspirant

Re: Readynas Pro 6 undetected in Raidar

That's even more complicated now. I brought my laptop to the customer's. I ran Raidar and it connected with the NAS ok. But the customer's PC did not.
Both my laptop and the customer's PC run Win7 Pro x64 Sp1. Both are on the same LAN subnet. Obviously something in his PC is blocking Raidar. Disabling the firewall didn't help.
Message 3 of 3
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