Secure Connection Failed

[KillerBob]

Today I needed to get into my two ReadyNASes, and I get the following error when I access the Admin Page via Firefox; "Secure Connection Failed". I am running FWs 6.4.0 and 6.2.4 and only have the problem using Firefox ver. 41.0.1. I am on OSX 10.11.1 on a Mac Pro.

There seems not to be a way in Frirefox to confirm that it is OK???

[JennC]

Hello KillerBob,

Have you tried adding exception?

Maybe the discussion on these links will help:

https://support.mozilla.org/en-US/questions/1028755

https://support.mozilla.org/en-US/questions/954431

Regards,

[KillerBob]

I tried that, and a few other things, including deleting some cert. files in the user library, but all without effect. Eventually I blew away all traces of FireFoz using AppCleaner, and reinstalled it. Luckily I use Sync and settings etc. were soon back. Then it worked...

[JennC]

Hello KillerBob,

I suggest sharing the solution or steps you have tried that may have fixed the problem to the community. I checked online and a lot of users of Firefox get this problem even without ReadyNAS.

Regards,

[KillerBob]

What I did was;

1. Reset FireFox,
2. Click the menu button , click help and select Troubleshooting Information. The Troubleshooting Information tab will open,
3. Under the Application Basics section, click on "Show in Finder". A window with your profile folder will open,
4. Click the menu button and then click Quit ,
5. Click on the file named cert8.db,
6. Press command+Delete,
7. Restart Mac,
8. All should work:)

[JennC]

Hello KillerBob,

Thank you so much sharing.

We appreciate your contribution to the community!

Regards,