Size Calculation ,,, on the New 6.4.2

[RickieAbbott]

When I try to drag and Drop a File from Windows to a Folder, This "Size Calc" box comes up, but nothing happens.

[BrianL2]

Hi RickieAbbott,

How big is the size of the file/s? What if you copy or transfer it through Windows Explorer?

Kind regards,

BrianL
NETGEAR Community Team

[RickieAbbott]

It is any size file. any type.    Note this all worked great in "6.4.1"   this was from "Windows Explorer"

[mdgm-ntgr]

Which version of Windows?

Which web browser and version are you using?

[RickieAbbott]

Windows 10 Pro ,    IE11.103.10586.0   , and Edge Browser ,,    the same as it was when it worked with    " OS 6.4.1 "  

[RickieAbbott]

Went back to 6.4.1, but no luck....   It will not "Drag n Drop" any file, from "Windows Explorer" ...   also note it will not "Copy n Paste" either.  I am using   "RAIDar 6.1"  ....  ???

[RickieAbbott]

edit to above..   It will work just fine inside my network with "Windows Explorer"   and   "RAIDar 6.1 - Browse"

from "RAIDar 6.1"  It will not "Drag n Drop" any file, from "Edge Browser or IE11" ...   also note it will not  "Copy n Paste"  either.

I just get a     { Size Calculation Box }   then nothing.

[BrianL2]

Hi RickieAbbott,

Much clearer now. I have it tested 3 units with 6.4.2 Firmware on Google Chrome and IE 11 and it worked just fine. Can you try it with Google Chrome or Mozilla Firefox? How about in other PCs or MAC?

Kind regards,

BrianL
NETGEAR Community Team

[RickieAbbott]

OK, I have narrowed it down to the "EDGE Browser" ,  I reset my "Windows Credentials"  and now the IE11 browser lets my drag n drop files to the "Admin Page"....  but   the Edge Browser will not.

[BrianL2]

Hi RickieAbbott,

Thanks for the feedback. I tested upload a file, drag and drop, and it worked just fine. The version of my MS Edge is 20.10240.16384.0, how about yours?

Kind regards,

BrianL
NETGEAR Community Team

[RickieAbbott]

Thanks BrianL, thats a good ?,   my ( Edge Browser = 25.10586.00 )  also it says "EdgeHTML 13.10586 "    my  Windows 10 =   10586.104

[BrianL2]

Hi RickieAbbott,

I may have to check this further. I will keep you posted once I find something.

Kind regards,

BrianL
NETGEAR Community Team