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Unable to access ReadyNAS 104, All folders disappeared

Suires
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Unable to access ReadyNAS 104, All folders disappeared

A couple days ago, I got a few weird warning messages about the volume capacity is getting low. That is completely not turn. Then suddenly I am not able to see any folders except the "Home" folder (which I am not using at all).

The drives seems to be OK and I am able to access the admin page but not the data.

One other weird thing is I am not able to turn on SMB service at all no matter how many times I tried.

I also tried to reinstall OS using the boot menu but still no luck.

Any idea what I can do to rescue my data. Please help!!

 

Warnings from the log:

Thu Feb 23 2017 22:07:43
Volume: Less than 5% of volume media's capacity is free. Performance on volume media is degraded. To improve performance, you must add capacity.
Thu Feb 23 2017 21:57:34
Volume: Less than 10% of volume media's capacity is free. Performance on volume media is degraded. To improve performance, you must add capacity.
Thu Feb 23 2017 21:47:26
Volume: Less than 20% of volume media's capacity is free. Performance on volume media will degrade if additional capacity is consumed. NETGEAR recommends that you add capacity to avoid performance degradation.
Thu Feb 23 2017 21:37:17

Volume: Less than 30% of volume media's capacity is free. NETGEAR recommends that you add capacity to maintain current performance levels. Continuous protection snapshots will be deleted when volume free space is less than 5%.

Model: RN10400|ReadyNAS 100 Series 4- Bay (Diskless)
Message 1 of 5

Accepted Solutions
mdgm-ntgr
NETGEAR Employee Retired

Re: Unable to access ReadyNAS 104, All folders disappeared

The root volume was temporarily full. Fixed the broken SMB share config.

View solution in original post

Message 5 of 5

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mdgm-ntgr
NETGEAR Employee Retired

Re: Unable to access ReadyNAS 104, All folders disappeared

Sounds like the 4GB root volume is full. I've sent you a PM.

Message 2 of 5
Retired_Member
Not applicable

Re: Unable to access ReadyNAS 104, All folders disappeared

To see how much your hidden data resources are used, download the logfiles and go to btrfs.log. You will find something like the following.

 

=== filesystem /data ===
Data, single: total=7.50TiB, used=7.48TiB
System, RAID1: total=32.00MiB, used=896.00KiB
Metadata, RAID1: total=1.00GiB, used=142.78MiB
GlobalReserve, single: total=64.00MiB, used=0.00B

Message 3 of 5
mdgm-ntgr
NETGEAR Employee Retired

Re: Unable to access ReadyNAS 104, All folders disappeared

This doesn't sound like an excessive amount of metadata on the data volume. 

 

This sounds like a full 4GB root volume.

Message 4 of 5
mdgm-ntgr
NETGEAR Employee Retired

Re: Unable to access ReadyNAS 104, All folders disappeared

The root volume was temporarily full. Fixed the broken SMB share config.

Message 5 of 5
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