× NETGEAR will be terminating ReadyCLOUD service by July 1st, 2023. For more details click here.
Orbi WiFi 7 RBE973
Reply

Version 6.4.2 Still Has Antivirus Issues

McRob1
Luminary

Version 6.4.2 Still Has Antivirus Issues

Tried the new firmware version 6.4.2 on my Readynas 516.  Antivirus was turned off from prior firmware version.

I tried turning antivirus back on and oh what a disaster.

 

Does anyone know when antivirus can be used again?

Model: RN51664E|ReadyNAS 516 6-Bay 6x4TB Enterprise Drive
Message 1 of 17

Accepted Solutions
mdgm-ntgr
NETGEAR Employee Retired

Re: Version 6.4.2 Still Has Antivirus Issues

Message 17 of 17

All Replies
mdgm-ntgr
NETGEAR Employee Retired

Re: Version 6.4.2 Still Has Antivirus Issues

The antivirus performance issue is mentioned in the Release Notes for 6.4.2

There is a potential fix you can try.

 

Once you are both on 6.4.2 and have anti-virus disabled send me a PM if interested.

Message 2 of 17
Geeks_Alex
Tutor

Re : Version 6.4.2 Still Has Antivirus Issues

Hello i am interesting to, if you have a fix to test. Thanks
Message 3 of 17
mdgm-ntgr
NETGEAR Employee Retired

Re : Version 6.4.2 Still Has Antivirus Issues

Geeks_Alex you've got a PM

Message 4 of 17
Geeks_Alex
Tutor

Re : Version 6.4.2 Still Has Antivirus Issues

Thanks for your reply

Message 5 of 17
McRob1
Luminary

Re: Version 6.4.2 Still Has Antivirus Issues

I will try the fix for the anti virus not working if you want to send it to me.

Model: RN51664E|ReadyNAS 516 6-Bay 6x4TB Enterprise Drive
Message 6 of 17
BrianL2
NETGEAR Employee Retired

Re: Version 6.4.2 Still Has Antivirus Issues

Hi McRob1,

 

Send @mdgm-ntgr a PM to get the fix for the AV issue.

 

 

Kind regards,

 

BrianL
NETGEAR Community Team

 

 

Message 7 of 17
McRob1
Luminary

Re: Version 6.4.2 Still Has Antivirus Issues

Ready to try fix for anti virus issue.

Model: RN51664E|ReadyNAS 516 6-Bay 6x4TB Enterprise Drive
Message 8 of 17
mdgm-ntgr
NETGEAR Employee Retired

Re: Version 6.4.2 Still Has Antivirus Issues

Hi McRob1 you have got a PM.

Message 9 of 17
gn00347026
Guide

Re: Version 6.4.2 Still Has Antivirus Issues

Hello mdgm,

 

 i am interesting to, please send me the fix, thanks

Message 10 of 17
JennC
NETGEAR Employee Retired

Re: Version 6.4.2 Still Has Antivirus Issues

Hello gn00347026,

 

Please PM him.

 

Regards,

Message 11 of 17
mdgm-ntgr
NETGEAR Employee Retired

Re: Version 6.4.2 Still Has Antivirus Issues

gn00347026, I have sent you a PM.

Message 12 of 17
mobidee
Aspirant

Re: Version 6.4.2 Still Has Antivirus Issues

Hello mdgm,

 

 i am interesting to, please send me the fix, thanks

Message 13 of 17
KingIT
Aspirant

Re: Version 6.4.2 Still Has Antivirus Issues

Hi all,

can i have this fix in pm please? have very poor performace with av on

hoping new firmware will fix definitively

 

thanx in advance

Model: RN2120v2|Readynas 2120v2 1U 4-Bay Diskless
Message 14 of 17
StephenB
Guru

Re: Version 6.4.2 Still Has Antivirus Issues


@KingIT wrote:

Hi all,

can i have this fix in pm please? have very poor performace with av on

hoping new firmware will fix definitively

 

thanx in advance


PM @mdgm-ntgr

Message 15 of 17
mdgm-ntgr
NETGEAR Employee Retired

Re: Version 6.4.2 Still Has Antivirus Issues

There are a few remaining issues that need to be addressed and then we will have a new fix to try. Thanks for your patience.

Message 16 of 17
mdgm-ntgr
NETGEAR Employee Retired

Re: Version 6.4.2 Still Has Antivirus Issues

Message 17 of 17
Top Contributors
Discussion stats
  • 16 replies
  • 3524 views
  • 0 kudos
  • 9 in conversation
Announcements