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iCloud settings for e-mail notifications?

kcrossley
Aspirant

iCloud settings for e-mail notifications?

What iCloud settings do I use to enable Alert e-mail messages to be sent by my ReadyNAS NV+?

Here are my current settings, which do not work.
SMTP server: smtp.me.com
SMTP port: 587
From: myname@mac.com
Message 1 of 14
sphardy1
Apprentice

Re: iCloud settings for e-mail notifications?

Message 2 of 14
kcrossley
Aspirant

Re: iCloud settings for e-mail notifications?

Yeah, I tried all that. Still doesn't work. Even logged into my iCloud account online to see if I was entering my username and password correctly, which I was.
Message 3 of 14
sphardy1
Apprentice

Re: iCloud settings for e-mail notifications?

Are you sure - because your posted settings are not the same as that article?
Message 4 of 14
StephenB
Guru

Re: iCloud settings for e-mail notifications?

Information is here: http://support.apple.com/kb/HT4864

You have the server name wrong - it should be smtp.mail.me.com

You may need to select "use TLS". The "from" name may need to match your user name (which is supposed to be your myname@me.com address).
Message 5 of 14
kcrossley
Aspirant

Re: iCloud settings for e-mail notifications?

Yep, I tried smtp.mail.me.com and TLS on and off. No joy.
Message 6 of 14
StephenB
Guru

Re: iCloud settings for e-mail notifications?

And is your "from" name the same as your user name?
Message 7 of 14
kcrossley
Aspirant

Re: iCloud settings for e-mail notifications?

Yes, it is. I'm running a check on my ReadNAS now.
Message 8 of 14
kcrossley
Aspirant

Re: iCloud settings for e-mail notifications?

Server checked out okay. My alerts were working with MobileMe, but ever since I moved to iCloud I'm having problems.

I also tried port 25, which is another outgoing port you can use, but that didn't work either. In fact. the ReadyNAS just hangs with that setup.
Message 9 of 14
sphardy1
Apprentice

Re: iCloud settings for e-mail notifications?

Check the log msmtp.log for more clues. I presume that file is included if you download logs, else you can find it via SSH at:

/var/log/frontview/msmtp.log
Message 10 of 14
StephenB
Guru

Re: iCloud settings for e-mail notifications?

Maybe apple support could also help - http://www.apple.com/support/icloud/ww/
Message 11 of 14
kcrossley
Aspirant

Re: iCloud settings for e-mail notifications?

sphardy wrote:
Check the log msmtp.log for more clues. I presume that file is included if you download logs, else you can find it via SSH at:

/var/log/frontview/msmtp.log


This is what I get:
Failed to contact SMTP server.
Message 12 of 14
sphardy1
Apprentice

Re: iCloud settings for e-mail notifications?

Are your DNS settings correct? If you have SSH access can you ping the mail server from the NAS?
Message 13 of 14
StephenB
Guru

Re: iCloud settings for e-mail notifications?

sphardy wrote:
Are your DNS settings correct? If you have SSH access can you ping the mail server from the NAS?
I believe the server will not respond to ping. But "ping smtp.mail.me.com" should find and display the IP address. The actual pings will time out.
Message 14 of 14
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