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First Time Contributor
Posts: 1
Registered: ‎2011-03-08

missing files and folders when streaming

I'm playing back video and music through my WDTVLive, when I first got the ReadNAS duo, everything worked ok. But as soon as I put on the firmware update half of my files and folders are missing when I select to play files via the ReadyNAS as a Media Server. If I select to play the files via the ReadNAS as a network share the files and folders are all there. The only problem being selecting the network share method is that it sometimes takes several attempts to connect to the ReadyNAS as a network share, connecting as a Media Server is instant. No matter how oftern I rescan the folders (under the streaming media service bit in the websetup) they just don't appear on the media server playback. Its really annoying that it worked when I first got it, and I don't want to downgrade the firmware as its supposed to loose data.

Has anyone else had this problem and did they manage to fix it?
First Time Contributor
Posts: 2
Registered: ‎2011-03-10

Re: missing files and folders when streaming

put me on this list... just updated my NV+ yesterday and a lot of mkv, iso etc files are no longer visible to my WDHD Live...

maybe install Twonky media server?

anyone?
First Time Contributor
Posts: 2
Registered: ‎2011-03-10

Re: missing files and folders when streaming

update :-)

after FW update all permissions on the shares has been reset.
so after updating the share permissions all work perfectly again :-)

its important that the WD can write/read to the NAS because the WD has to place the WB.bin file on the server
to be able to read the correct shared files :-)
Contributor
Posts: 28
Registered: ‎2011-04-14

Re: missing files and folders when streaming

Can I do a firmware update of 4.2.16 over 4.2.16 to force this?

How did you diagnose it was permissions?

I have a similar problem with DLNA not updating / showing all folders but all are accessible by browsing on pc or by readynas remote
Contributor
Posts: 28
Registered: ‎2011-04-14

Re: missing files and folders when streaming

Fixed by removing DV containing files for now till 4.1.17 is released
First Time Contributor
Posts: 1
Registered: ‎2011-05-02

Re: missing files and folders when streaming

Can you please post the steps you took to solve?

Brgds,
a.g.h.
First Time Contributor
Posts: 2
Registered: ‎2011-07-12

Re: missing files and folders when streaming

Hi All, i have the same issue, dont believe any update has happened. I run a WDTV live and a ReadyNAS NV+, but the WD only see's like 2 or 3 folders and not 5 or 6 like it should.

I have been working on this for a while and cant seem to come up with a solution. Had a look through these forums and couldn't see anyone else have a definite solution either.

Is there someone to contact about this issue as it was working fine for months then just started doing this.

Any advice would be appreciated.

Cheers
Dan
Contributor
Posts: 87
Registered: ‎2010-10-02

Re: missing files and folders when streaming

Maybe updating ReadyDLNA is a option? > viewtopic.php?f=76&t=27946
Frontview > Services > Streaming services > Under ReadyDLNA hit the 'Rescan media files' button.

@vic20ian:
Do you browse the ReadyNAS with DLNA protocol from your PC?
NAS:Netgear ReadyNAS NVX Pioneer Edition RNDX400E
Network:Linksys WRT54GL, TP-Link WR1043N
Clients: Windows 8.1 Update 1,Hyper-V Server 2008, Freecom MusicPal, Xtreamer MK1(Sidewinder kit), Sony BRAVIA KDL-40NX700
First Time Contributor
Posts: 2
Registered: ‎2011-07-12

Re: missing files and folders when streaming

Hi, i tried that and still missing folders when viewing on WD live box.

I can see them when viewing via PC, or on the NAS itself. Currently out of ideas.

Cheers
Dan
First Time Contributor
Posts: 2
Registered: ‎2011-07-15

Re: missing files and folders when streaming

Hi,
I have the same problem.
With upgrading my Ultra6 to 4.2.17 (from 4.2.15) mediascan does not complete and only 2 folders of many more are found.
DLNA upgrade to 1.0.20 does not help. With 4.2.15 there were no problem.
Furthermore I have a NV+ with RAIDiator 4.1.7 and an old dlna version. Works with no problem. But its urgent that the Utra works.
Has anyone any idea and/or suggestions to fix this problem.
Up to now, I does not found anything in this forum which could help to fix my problem.

Sometimes I think this problem seems insignificant for Netgear.
Altough there exist customers which use and bought their product ONLY for media streaming,
no updates/comments/workarounds in sight???

thanks a lot for any suggestions which could help.
thanks for any reply that gives me the feeling that I am not alone.
Ultra6 RAIDiator 4.2.17 dlna 1.0.20 and NV+ RAIDiator 4.1.7 dlna 1.0.18.2
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