readynas

[karishmadan]

hi my ready nas has suddenly crashed and no volumes recognised i cant use plex or acess any of my files on the disc what should i do

Karishma

[StephenB · Accepted solution]

I'm glad your data wasn't lost.

But you did have a close call - I suggest that you put a backup plan in place for your NAS.  RAID alone is not enough to keep your data safe.

[StephenB]

---

@karishmadan wrote:

hi my ready nas has suddenly crashed and no volumes recognised i cant use plex or acess any of my files on the disc what should i do

Karishma

---

If you are the original purchaser, are running 4.2.x firmware on your ultra, and have no backup, then I suggest starting with paid per-incident support (my.netgear.com).

[karishmadan]

is there any other solution??

[StephenB]

---

@karishmadan wrote:

is there any other solution??

---

Anything you try on your own risks making the situation more difficult for support.

[BrianL2]

Hi karishmadan,

Welcome to the community!
 

It seems like your volume is up again after it was fixed by one of our Tier 3 Engineers. Kindly mark this thread closed by clicking the "Accept as Solution" button in one of the responses that you received.

Kind regards,

BrianL
​​​​​​​NETGEAR Community Team​​​​​​​

[StephenB · Accepted solution]

I'm glad your data wasn't lost.

But you did have a close call - I suggest that you put a backup plan in place for your NAS.  RAID alone is not enough to keep your data safe.