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Re: After upgrade latest firmware 4.3.5-3 facing drop out issue

sanjeevpatel
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After upgrade latest firmware 4.3.5-3 facing drop out issue

I have upgrade latest netgear firmware 4.3.5-3, after that frequently facing drop out issue.

internet/Intranet connection disconnect & after 3-4 second auto connect.

 

so we decied to degrade firmware 4.3.1-22 & after doing degrade it's working perfectly.

 

Netgear team, Please fix this issue in next firmware upgrade.

Model: SRX5308|PROSAFE Gigabit Quad WAN SSL & IPSEC VPN Firewall
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schumaku
Guru

Re: After upgrade latest firmware 4.3.5-3 facing drop out issue

Not sure on how this is related to the NETGEAR Insight Management App forum. Anyway, ProSAFE VPN Firewall products no longer receive software support or subscription updates after September 1, 2017.

Spoiler
NETGEAR Inc. will terminate the ProSAFE VPN Firewalls on September 1, 2017. The last software update for these products was provided in April 2017. NETGEAR Inc. will continue to honor valid warranty claims for all ProSAFE VPN Firewall devices purchased from an authorized reseller. To complete the full exit from the product line, NETGEAR Inc. will no longer provide ProSAFE VPN Firewall software support or subscription updates for any ProSAFE VPN Firewall devices after September 1, 2017.

FMI: Support / SRX5308 – ProSAFE Quad WAN Gigabit SSL VPN Firewall

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Message 2 of 3

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schumaku
Guru

Re: After upgrade latest firmware 4.3.5-3 facing drop out issue

Not sure on how this is related to the NETGEAR Insight Management App forum. Anyway, ProSAFE VPN Firewall products no longer receive software support or subscription updates after September 1, 2017.

Spoiler
NETGEAR Inc. will terminate the ProSAFE VPN Firewalls on September 1, 2017. The last software update for these products was provided in April 2017. NETGEAR Inc. will continue to honor valid warranty claims for all ProSAFE VPN Firewall devices purchased from an authorized reseller. To complete the full exit from the product line, NETGEAR Inc. will no longer provide ProSAFE VPN Firewall software support or subscription updates for any ProSAFE VPN Firewall devices after September 1, 2017.

FMI: Support / SRX5308 – ProSAFE Quad WAN Gigabit SSL VPN Firewall

Message 2 of 3
kohdee
NETGEAR Expert

Re: After upgrade latest firmware 4.3.5-3 facing drop out issue

We are not providing software support for these products anymore. I would suggest remaining on the firmware that works best for you. 

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