I installed an FVS318Gv2 about a year ago to provide a firewall between public and private networks in an industrial plant. Recently, my client asked me to change the WAN side IP address, which I've done, but can't get it to respond to pings to prove the change. On the Web Configurator Security/Firewall/Attack Checks page, I have checked the "Respond to Ping on Internet Ports" tickbox, and unchecked the "Enable Stealth Mode" tickbox, but to no avail. Can anyone suggest what I might have missed?
Sorry, no config file because this forum doesn't allow attachments, and it's too big to insert in line (posting limit of 20,000 characters).
Model: FVS318Gv2|ProSafe gigabit 8 port VPN firewall
Any other replies to this, as Oceantech said he had already checked the "Respond to Ping on Internet Ports"? I am having this same issue, and am also unable to remote manage. I did just update the Firmware to 4.3.4-2 and ran a constant ping during the update and reboot process. During the reboot it did respond for about 5 requests but then went back to timing out.
I was able to figure this out. I had a LAN Rule for RDP setup, but I had failed to add the proper service/port, so all traffic was going trying to go to the IP in the LAN Rule. Once I straightened that out, everything else fell into place.
Nice to know that you have figured it out. 🙂 I'm glad it works now.
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