Orbi WiFi 7 RBE973
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FVX538 email settings lost on power cycle

wrf
Tutor
Tutor

FVX538 email settings lost on power cycle

I have two FVX538 routers running firmware 3.0.7-24 (the latest). They were both configured from a hard reset and have been running fine for months. They are configured to send log data daily via email. However, when power cycled, they both loose their email settings. When I put the email setting back, all is well. I know this is a minor point, but its getting to be a real pain putting these settings back all the time. Any suggestion?

One last question. How do you search these forms with an "and" operator. For example, search for FVX538 AND email. I always seem to get FVX538 OR email.

Thanks

Message 1 of 4
jmizoguchi
Virtuoso

Re: FVX538 email settings lost on power cycle

did you manually configure it? if you did restore the *.cfg file then had reset and manually configure is the first thing you want to do ..:)
Message 2 of 4
wrf
Tutor
Tutor

Re: FVX538 email settings lost on power cycle

Both routers were originally configured manually from a hard reset. Both routers get their email settings restored manually after a power cycle.

Time for Netgear trouble ticket?

Oh, and how do you search the forums using an AND?
Message 3 of 4
jmizoguchi
Virtuoso

Re: FVX538 email settings lost on power cycle

I would try going back one firmware down and try and see.

yes, I would put trouble ticket using my.netgear.com
Message 4 of 4
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