Orbi WiFi 7 RBE973
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Re: SRX5308 Frequent restart

nasir2005dt
Aspirant

SRX5308 Frequent restart

Hi,

I have SRX5308 setup with Dual Wan Load balance.

Experience frequent FW Restart by itself.

Current Firmware 4.3.4-2

 

Model: SRX5308|PROSAFE Gigabit Quad WAN SSL & IPSEC VPN Firewall
Message 1 of 6
JohnC_V
NETGEAR Moderator

Re: SRX5308 Frequent restart

Hi nasir2005dt,

 

Welcome to our community!

 

Please upgrade the firmware first to its latest version v4.3.5-3 then reset it to factory default.

Let's see how it goes from there.

 

Regards,

Message 2 of 6
JohnC_V
NETGEAR Moderator

Re: SRX5308 Frequent restart

@nasir2005dt,

 

I would like to have a follow up on this thread. Please let us know if everything works ok now or you still need further assistance.

 

Regards,

Message 3 of 6
nasir2005dt
Aspirant

Re: SRX5308 Frequent restart

Hi,

Done upgrade firmware to latest. But still facing the same problem.

Any further advice?

Thanks,.

Message 4 of 6
train_wreck
Luminary

Re: SRX5308 Frequent restart

Can you post the logs from the device when it restarts? They might provide some info.

 

Although keep in mind, the device is end-of-life, and while they do have a "lifetime" hardware warranty, one can only guess at how long of time the "lifetime" in that warranty lasts.....

Message 5 of 6
nasir2005dt
Aspirant

Re: SRX5308 Frequent restart

Hi , Only can see below log from the firewall

 

 

Thu Nov 23 10:49:24 2017((GMT+0800)) [SRX5308][Kernel][KERNEL] Port 0 receive error code 10, packet dropped
Thu Nov 23 10:49:24 2017((GMT+0800)) [SRX5308][Kernel][KERNEL] Port 0 receive error code 10, packet dropped
Thu Nov 23 10:48:04 2017((GMT+0800)) [SRX5308][Kernel][KERNEL] Port 0 receive error code 10, packet dropped
Thu Nov 23 10:48:04 2017((GMT+0800)) [SRX5308][Kernel][KERNEL] Port 0 receive error code 10, packet dropped
Thu Nov 23 10:48:04 2017((GMT+0800)) [SRX5308][Kernel][KERNEL] Port 0 receive error code 10, packet dropped
Thu Nov 23 10:40:39 2017((GMT+0800)) [SRX5308][Kernel][KERNEL] Port 0 receive error code 10, packet dropped
Thu Nov 23 10:40:39 2017((GMT+0800)) [SRX5308][Kernel][KERNEL] Port 0 receive error code 10, packet dropped
Thu Nov 23 10:40:39 2017((GMT+0800)) [SRX5308][Kernel][KERNEL] Port 0 receive error code 10, packet dropped
Thu Nov 23 10:36:59 2017((GMT+0800)) [SRX5308][Kernel][KERNEL] Port 0 receive error code 10, packet dropped
Thu Nov 23 10:36:59 2017((GMT+0800)) [SRX5308][Kernel][KERNEL] Port 0 receive error code 10, packet dropped
Thu Nov 23 10:36:59 2017((GMT+0800)) [SRX5308][Kernel][KERNEL] Port 0 receive error code 10, packet dropped
Thu Nov 23 10:22:19 2017((GMT+0800)) [SRX5308][Kernel][KERNEL] Port 0 receive error code 10, packet dropped
Thu Nov 23 10:22:19 2017((GMT+0800)) [SRX5308][Kernel][KERNEL] Port 0 receive error code 10, packet dropped
Thu Nov 23 10:22:19 2017((GMT+0800)) [SRX5308][Kernel][KERNEL] Port 0 receive error code 10, packet dropped
Thu Nov 23 10:19:09 2017((GMT+0800)) [SRX5308][Kernel][KERNEL] Port 0 receive error code 10, packet dropped
Thu Nov 23 10:19:09 2017((GMT+0800)) [SRX5308][Kernel][KERNEL] Port 0 receive error code 10, packet dropped
Thu Nov 23 10:19:09 2017((GMT+0800)) [SRX5308][Kernel][KERNEL] Port 0 receive error code 10, packet dropped
Thu Nov 23 09:54:24 2017((GMT+0800)) [SRX5308][Kernel][KERNEL] Port 0 receive error code 10, packet dropped
Thu Nov 23 09:54:24 2017((GMT+0800)) [SRX5308][Kernel][KERNEL] Port 0 receive error code 10, packet dropped
Thu Nov 23 09:54:24 2017((GMT+0800)) [SRX5308][Kernel][KERNEL] Port 0 receive error code 10, packet dropped
Thu Nov 23 09:52:49 2017((GMT+0800)) [SRX5308][Kernel][KERNEL] Port 0 receive error code 10, packet dropped
Thu Nov 23 09:52:49 2017((GMT+0800)) [SRX5308][Kernel][KERNEL] Port 0 receive error code 10, packet dropped
Thu Nov 23 09:52:49 2017((GMT+0800)) [SRX5308][Kernel][KERNEL] Port 0 receive error code 10, packet dropped
Thu Nov 23 09:47:44 2017((GMT+0800)) [SRX5308][Kernel][KERNEL] Port 0 receive error code 10, packet dropped
Thu Nov 23 09:47:44 2017((GMT+0800)) [SRX5308][Kernel][KERNEL] Port 0 receive error code 10, packet dropped
Thu Nov 23 09:47:44 2017((GMT+0800)) [SRX5308][Kernel][KERNEL] Port 0 receive error code 10, packet dropped
Thu Nov 23 09:41:43 2017((GMT+0800)) [SRX5308][Kernel][KERNEL] Port 0 receive error code 10, packet dropped
Thu Nov 23 09:41:43 2017((GMT+0800)) [SRX5308][Kernel][KERNEL] Port 0 receive error code 10, packet dropped
Thu Nov 23 09:41:43 2017((GMT+0800)) [SRX5308][Kernel][KERNEL] Port 0 receive error code 10, packet dropped
Thu Nov 23 09:41:13 2017((GMT+0800)) [SRX5308][Kernel][KERNEL] Port 0 receive error code 10, packet dropped
Thu Nov 23 09:41:13 2017((GMT+0800)) [SRX5308][Kernel][KERNEL] Port 0 receive error code 10, packet dropped
Thu Nov 23 09:41:13 2017((GMT+0800)) [SRX5308][Kernel][KERNEL] Port 0 receive error code 10, packet dropped
Thu Nov 23 09:36:38 2017((GMT+0800)) [SRX5308][Kernel][KERNEL] Port 0 receive error code 10, packet dropped
Thu Nov 23 09:36:38 2017((GMT+0800)) [SRX5308][Kernel][KERNEL] Port 0 receive error code 10, packet dropped
Thu Nov 23 09:36:38 2017((GMT+0800)) [SRX5308][Kernel][KERNEL] Port 0 receive error code 10, packet dropped
Thu Nov 23 09:36:28 2017((GMT+0800)) [SRX5308][Kernel][KERNEL] Port 0 receive error code 10, packet dropped
Thu Nov 23 09:36:28 2017((GMT+0800)) [SRX5308][Kernel][KERNEL] Port 0 receive error code 10, packet dropped
Thu Nov 23 09:36:28 2017((GMT+0800)) [SRX5308][Kernel][KERNEL] Port 0 receive error code 10, packet dropped
Thu Nov 23 09:31:33 2017((GMT+0800)) [SRX5308][Kernel][KERNEL] Port 0 receive error code 10, packet dropped
Thu Nov 23 09:31:33 2017((GMT+0800)) [SRX5308][Kernel][KERNEL] Port 0 receive error code 10, packet dropped
Thu Nov 23 09:31:33 2017((GMT+0800)) [SRX5308][Kernel][KERNEL] Port 0 receive error code 10, packet dropped
Thu Nov 23 09:30:23 2017((GMT+0800)) [SRX5308][Kernel][KERNEL] Port 0 receive error code 10, packet dropped
Thu Nov 23 09:30:23 2017((GMT+0800)) [SRX5308][Kernel][KERNEL] Port 0 receive error code 10, packet dropped
Thu Nov 23 09:30:23 2017((GMT+0800)) [SRX5308][Kernel][KERNEL] Port 0 receive error code 10, packet dropped
Thu Nov 23 09:30:23 2017((GMT+0800)) [SRX5308][Kernel][KERNEL] Port 0 receive error code 10, packet dropped
Thu Nov 23 09:30:23 2017((GMT+0800)) [SRX5308][Kernel][KERNEL] Port 0 receive error code 10, packet dropped
Thu Nov 23 09:30:23 2017((GMT+0800)) [SRX5308][Kernel][KERNEL] Port 0 receive error code 10, packet dropped
Thu Nov 23 09:28:48 2017((GMT+0800)) [SRX5308][Kernel][KERNEL] Port 0 receive error code 10, packet dropped
Thu Nov 23 09:28:48 2017((GMT+0800)) [SRX5308][Kernel][KERNEL] Port 0 receive error code 10, packet dropped
Thu Nov 23 09:28:48 2017((GMT+0800)) [SRX5308][Kernel][KERNEL] Port 0 receive error code 10, packet dropped
Thu Nov 23 09:28:43 2017((GMT+0800)) [SRX5308][Kernel][KERNEL] Port 0 receive error code 10, packet dropped
Thu Nov 23 09:28:43 2017((GMT+0800)) [SRX5308][Kernel][KERNEL] Port 0 receive error code 10, packet dropped
Thu Nov 23 09:28:43 2017((GMT+0800)) [SRX5308][Kernel][KERNEL] Port 0 receive error code 10, packet dropped
Thu Nov 23 09:12:53 2017((GMT+0800)) [SRX5308][Kernel][KERNEL] Port 0 receive error code 10, packet dropped
Thu Nov 23 09:12:53 2017((GMT+0800)) [SRX5308][Kernel][KERNEL] Port 0 receive error code 10, packet dropped
Thu Nov 23 09:12:53 2017((GMT+0800)) [SRX5308][Kernel][KERNEL] Port 0 receive error code 10, packet dropped
Thu Nov 23 09:05:48 2017((GMT+0800)) [SRX5308][Kernel][KERNEL] Port 0 receive error code 10, packet dropped
Thu Nov 23 09:05:48 2017((GMT+0800)) [SRX5308][Kernel][KERNEL] Port 0 receive error code 10, packet dropped
Thu Nov 23 09:05:48 2017((GMT+0800)) [SRX5308][Kernel][KERNEL] Port 0 receive error code 10, packet dropped
Thu Nov 23 08:53:43 2017((GMT+0800)) [SRX5308][Kernel][KERNEL] Port 0 receive error code 10, packet dropped
Thu Nov 23 08:53:43 2017((GMT+0800)) [SRX5308][Kernel][KERNEL] Port 0 receive error code 10, packet dropped
Thu Nov 23 08:53:43 2017((GMT+0800)) [SRX5308][Kernel][KERNEL] Port 0 receive error code 10, packet dropped
Thu Nov 23 08:51:33 2017((GMT+0800)) [SRX5308][Kernel][KERNEL] Port 0 receive error code 10, packet dropped
Thu Nov 23 08:51:33 2017((GMT+0800)) [SRX5308][Kernel][KERNEL] Port 0 receive error code 10, packet dropped
Thu Nov 23 08:51:33 2017((GMT+0800)) [SRX5308][Kernel][KERNEL] Port 0 receive error code 10, packet dropped
Thu Nov 23 08:49:53 2017((GMT+0800)) [SRX5308][Kernel][KERNEL] Port 0 receive error code 10, packet dropped
Thu Nov 23 08:49:53 2017((GMT+0800)) [SRX5308][Kernel][KERNEL] Port 0 receive error code 10, packet dropped
Thu Nov 23 08:49:53 2017((GMT+0800)) [SRX5308][Kernel][KERNEL] Port 0 receive error code 10, packet dropped
Thu Nov 23 08:40:03 2017((GMT+0800)) [SRX5308][Kernel][KERNEL] Port 0 receive error code 10, packet dropped
Thu Nov 23 08:40:03 2017((GMT+0800)) [SRX5308][Kernel][KERNEL] Port 0 receive error code 10, packet dropped
Thu Nov 23 08:40:03 2017((GMT+0800)) [SRX5308][Kernel][KERNEL] Port 0 receive error code 10, packet dropped
Wed Nov 22 22:27:18 2017((GMT+0800)) [SRX5308][Kernel][KERNEL] Port 0 receive error code 10, packet dropped
Wed Nov 22 22:27:18 2017((GMT+0800)) [SRX5308][Kernel][KERNEL] Port 0 receive error code 10, packet dropped
Wed Nov 22 22:27:18 2017((GMT+0800)) [SRX5308][Kernel][KERNEL] Port 0 receive error code 10, packet dropped
Wed Nov 22 22:19:08 2017((GMT+0800)) [SRX5308][Kernel][KERNEL] Port 0 receive error code 10, packet dropped
Wed Nov 22 22:19:08 2017((GMT+0800)) [SRX5308][Kernel][KERNEL] Port 0 receive error code 10, packet dropped
Wed Nov 22 22:19:08 2017((GMT+0800)) [SRX5308][Kernel][KERNEL] Port 0 receive error code 10, packet dropped
Wed Nov 22 22:18:33 2017((GMT+0800)) [SRX5308][Kernel][KERNEL] Port 0 receive error code 10, packet dropped
Wed Nov 22 22:18:33 2017((GMT+0800)) [SRX5308][Kernel][KERNEL] Port 0 receive error code 10, packet dropped
Wed Nov 22 22:18:33 2017((GMT+0800)) [SRX5308][Kernel][KERNEL] Port 0 receive error code 10, packet dropped
Wed Nov 22 17:40:39 2017((GMT+0800)) [SRX5308][Kernel][KERNEL] Port 0 receive error code 10, packet dropped
Wed Nov 22 17:40:39 2017((GMT+0800)) [SRX5308][Kernel][KERNEL] Port 0 receive error code 10, packet dropped
Wed Nov 22 17:40:39 2017((GMT+0800)) [SRX5308][Kernel][KERNEL] Port 0 receive error code 10, packet dropped
Wed Nov 22 17:38:54 2017((GMT+0800)) [SRX5308][Kernel][KERNEL] Port 0 receive error code 10, packet dropped
Wed Nov 22 17:38:54 2017((GMT+0800)) [SRX5308][Kernel][KERNEL] Port 0 receive error code 10, packet dropped
Wed Nov 22 17:38:54 2017((GMT+0800)) [SRX5308][Kernel][KERNEL] Port 0 receive error code 10, packet dropped
Wed Nov 22 17:31:09 2017((GMT+0800)) [SRX5308][Kernel][KERNEL] Port 0 receive error code 10, packet dropped
Wed Nov 22 17:31:09 2017((GMT+0800)) [SRX5308][Kernel][KERNEL] Port 0 receive error code 10, packet dropped
Wed Nov 22 17:31:09 2017((GMT+0800)) [SRX5308][Kernel][KERNEL] Port 0 receive error code 10, packet dropped

Model: SRX5308|PROSAFE Gigabit Quad WAN SSL & IPSEC VPN Firewall
Message 6 of 6
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