Orbi WiFi 7 RBE973
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Re: SRX5308 Settings spontaneously disappear

TooMuchTrouble_
Aspirant

SRX5308 Settings spontaneously disappear

I set up a brand new SRX5308 yesterday as follows:
factory reset (using button)
update fimware
factory reset (using button)
configure

Today I swapped it in to replace the existing router and, while I was tweaking a VLAN setting, I got a blank page and got booted off to the login page. When I logged back in, everything but the WAN settings was gone. Custom services, firewall rules, DHCP settings VLAN settings, VPN configuration…

What the hell?? Any idea how this happened?

Message 1 of 5
jmizoguchi
Virtuoso

Re: SRX5308 Settings spontaneously disappear

assume you are using IE or firefox browser?

when you say configure means manually correct?

another resetting after this issues does it fixes?
Message 2 of 5
adit
Mentor

Re: SRX5308 Settings spontaneously disappear

and which firmware?
Message 3 of 5
TooMuchTrouble_
Aspirant

Re: SRX5308 Settings spontaneously disappear

jmizoguchi wrote:
assume you are using IE or firefox browser?
when you say configure means manually correct?


Safari

Configure, meaning a couple of hours of entering information in boxes in the web interface, and saving, with the intention of making the router useful.

SRX5308 Firmware Version 3.0.7-45
Message 4 of 5
jmizoguchi
Virtuoso

Re: SRX5308 Settings spontaneously disappear

use firefox instead if you are Mac user.

new firmware should not cause Safari to do erratic behavior but I would use firefox
Message 5 of 5
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