SRX5308 gets unresponsive after power failure

[herrmann_daniel]

I have several SRX5308, all with the same problem. Sometimes they get unresponsive after a power failure. It's impossible to access the device neither through it's personalized IP address nor through it's default IP address. The only way to recover the device is a factory reset.

Any ideas what can cause this problem and how to prevent it?

[ChenX]

Hi herrmann_daniel

Welcome to the community!

Kindly answer the questions below:

1.What is you SRX5308 firmware version?

2.How many SRX5308 have this problem?When did the problem came?

3.Did you save your config and after reset you restore the config ?If yes,can you try to do a factory reset and config the SRX5308 by manual?

4.Can you connect a console to the SRX5308 to collect some logs when you power the SRX5308?

Regards