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VPN Client Lite Activation Server is unreachable

karlan85
Aspirant

VPN Client Lite Activation Server is unreachable

When I try to activate my client on my Windows 8.1 machine, I get the following error:

"Activation Error 54: The Activation Server is unreachable".

 

This error has been for 2 days what I know of.

 

There is no issues in my internet connection or my firewall, I have tried using several networks, with no luck.

 

I am not using a proxy or something like that.

 

I am using "VPN Lite v6.40.004".

My machine has Windows 8.1 installed with the latest updates.

 

I am having no other issues with the computer.

 

Do anybody have any ideas of what it can be?

 

Are the servers having issues, or is it locally?

Model: VPN01L|ProSafe VPN Client - Single License|EOL
Message 1 of 2
JohnC_V
NETGEAR Moderator

Re: VPN Client Lite Activation Server is unreachable

Hi karlan85,

 

This issue is possibly happening on your local network. May you please try disabling the anti-virus and the windows firewall then check if you can activate it. As I check it on the manual that a firewall might block communication with the activation server (Error 053 or Error 054). Find out if a personal or corporate firewall is blocking communications.

 

Please refer to manual on page 17.

 

Regards,

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