VPN Client Lite Activation Server is unreachable

[cardsaw]

I tried to activate my 1 user license ProSafe VPN Client Lite that came with my FVS318N and repeadly recieved this failure:

  "Activation not compleated"

  "Activation Error 54: The Activation Server is unreachable"

I am connected to the internet, do not use a proxy, and have Windows 7 firewall turned off. I have tried to activate for the last 4 to 5 hours. Is there any way I can tell if the Activate servers are really down? 

[cardsaw · Accepted solution]

Around 11:00 AM EST the Activation Server was reached and my software activated. 

I would wish if there was a outage for considerable time, that Netgear knew of, they would post a notification, here for instance, so that time would not be wasted by trying to find where you messed up.

More important the VPN Client Lite works great!

[DaneA]

Hi cardsaw,

You are entitled with a Lifetime Chat Support with NETGEAR.  I suggest you to open a chat case with NETGEAR Support about your concern at anytime. A NETGEAR Support expert will verify the VPN Client Lite license key you have.  

Regards,

DaneA

NETGEAR Community Team

[cardsaw · Accepted solution]

Around 11:00 AM EST the Activation Server was reached and my software activated. 

I would wish if there was a outage for considerable time, that Netgear knew of, they would post a notification, here for instance, so that time would not be wasted by trying to find where you messed up.

More important the VPN Client Lite works great!

[DaneA]

@cardsaw,

Thanks for the update.  I'm glad that the license key got activated and nice to know that the VPN Client Lite works. 🙂 

Cheers,

DaneA
NETGEAR Community Team