Reply
Aspirant
Posts: 2
Registered: ‎2016-12-21
Accepted Solution

VPN Client license key lost for SRX5308

[ Edited ]

I purchased the firewall in October of 2015 and am just now wanting to use the VPN features.  Unfortunately, I cannot locate the original CD containing the license key required to activate the five VPN Client software.  The serial # is XXXXXXXXXXX.  Will you/can you provide me the license key so that I can activate the VPN Client software?


Accepted Solutions
NETGEAR Moderator
Posts: 2,082
Registered: ‎2015-07-21

Re: VPN Client license key lost for SRX5308

Hi gimnicher, 

 

That, I'm not sure. As it was not indicated on the key information, usually lite licenses are single. The best way to know is to install it and use the license. There was a "5U" code on the license code, so there's a chance it a 5-user license. 

 

Thanks,

JohnRo
NETGEAR® Community Team

View solution in original post


All Replies
NETGEAR Moderator
Posts: 2,082
Registered: ‎2015-07-21

Re: VPN Client license key lost for SRX5308

Hello gimnicher, 

 

Welcome to the community! 

 

I had to edit your post and removed the serial number. I have looked up the serial number you have provided and found out that it has a free VPN Lite license. I'll send you a PM for the details. 

 

Thanks,

JohnRo
NETGEAR® Community Team
Aspirant
Posts: 2
Registered: ‎2016-12-21

Re: VPN Client license key lost for SRX5308

Thank you so much for doing this.  One final question:  is the lite license key you sent me good for the original 5 copies or just for 1 copy?

NETGEAR Moderator
Posts: 2,082
Registered: ‎2015-07-21

Re: VPN Client license key lost for SRX5308

Hi gimnicher, 

 

That, I'm not sure. As it was not indicated on the key information, usually lite licenses are single. The best way to know is to install it and use the license. There was a "5U" code on the license code, so there's a chance it a 5-user license. 

 

Thanks,

JohnRo
NETGEAR® Community Team
Discussion Stats
  • 3 replies
  • 571 views
  • 0 kudos
  • 2 in conversation
Top Contributors
User Kudos Count
1
1
1