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I would like to have a follow up on this thread. Please let us know if everything works ok now or you still need further assistance. Just in case that the reply was the solution to your problem, I encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The NETGEAR Community looks forward to hearing from you and being a helpful resource in the future!
We may actually reset it by uninstalling the vpn client while the PC is online. May I know if we are going to reset the 5 users or just a specific user? You may send it to me via pm the license key and the email address, so that we can have it reset.
I would like to have a follow up on this thread. Please let us know if everything works ok now or you still need further assistance. Just in case that the reply was the solution to your problem, I encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The NETGEAR Community looks forward to hearing from you and being a helpful resource in the future!
