Orbi WiFi 7 RBE973

Re: Need to reset VPN Client License Key

crossley
Follower

Need to reset VPN Client License Key

We have  a 5 licence VPNG05L 

one of our PCs failed a while ago and the licence could not be removed 

now we need to use all 5 licences, the last licence says that has already been used 

is it possible to reset this   

and how ?????

many thanks 

Nikki

Model: FVS318G|ProSafe Gigabit 8 Port VPN Firewall
Message 1 of 3

Accepted Solutions
DaneA
NETGEAR Employee Retired

Re: Need to reset VPN Client License Key

@crossley,

 

I got your private message and forwarded a request to reset your VPN license key.  Just a while ago, I received a feedback that all of the 5-user VPN license keys has been reset.  You may now register again the VPN licenses to your desired PC/laptop. 

 

If ever you do not have further concerns, I encourage you to click the appropriate reply as the 'Accepted Solution.'  Feel free to post your inquiries here in the community.

 

 

Regards,

 

DaneA

NETGEAR Community Team

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Message 3 of 3

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DaneA
NETGEAR Employee Retired

Re: Need to reset VPN Client License Key

Hi @crossley,

 

Welcome to the community! 🙂 

 

Kindly send me the following below via private message:

 

a. the VPN license key that needs to be reset

b. e-mail address that was used when you have registered the VPN license key

 

 

Regards,

 

DaneA

NETGEAR Community Team

Message 2 of 3
DaneA
NETGEAR Employee Retired

Re: Need to reset VPN Client License Key

@crossley,

 

I got your private message and forwarded a request to reset your VPN license key.  Just a while ago, I received a feedback that all of the 5-user VPN license keys has been reset.  You may now register again the VPN licenses to your desired PC/laptop. 

 

If ever you do not have further concerns, I encourage you to click the appropriate reply as the 'Accepted Solution.'  Feel free to post your inquiries here in the community.

 

 

Regards,

 

DaneA

NETGEAR Community Team

Message 3 of 3
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