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A6100 keeps losing connection

Lyverbe
Tutor

A6100 keeps losing connection

I'm fed up with my A6100 losing connection.  I reinstalled my good old WMP54G until I purchase a replacement.  I also own a Netgear EX6200 (which works great) located no more than 8 feet away from the A6100.  Needless to say that I am not satisfied with the A6100 and wish to have a refund.

 

What are the steps?  If you provide me with a phone number, please consider that I'm French.

 

Message 1 of 5

Accepted Solutions
JamesGL
Master

Re: A6100 keeps losing connection

Hi Lyverbe,

 

You can ask refund from the store where you purchase it as NETGEAR does not offer refund.

 

http://kb.netgear.com/app/answers/detail/a_id/1113/~/warranty-return-policy

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Message 4 of 5

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JamesGL
Master

Re: A6100 keeps losing connection

Hi Lyverbe,

 

You may need to contact support team for replacement concern.

 

http://www.netgear.com/home/contact-us/

Message 2 of 5
Lyverbe
Tutor

Re: A6100 keeps losing connection

Again, I specify that I would like a refund, not a replacement.

Message 3 of 5
JamesGL
Master

Re: A6100 keeps losing connection

Hi Lyverbe,

 

You can ask refund from the store where you purchase it as NETGEAR does not offer refund.

 

http://kb.netgear.com/app/answers/detail/a_id/1113/~/warranty-return-policy

Message 4 of 5
Lyverbe
Tutor

Re: A6100 keeps losing connection

I've exceeded the 30 days store return policy so I can't return it there.

 

Thanks for the link.  Adios NetGear.

 

Message 5 of 5
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