A6210, Windows 10, and Device Failures
I, like so many others, have a very, very difficult time with the stability of the A6210 device on my Windows 10x64 machine. It becomes infuriating at times because it goes from not working, to working great, to utter instability. There is little to no pattern to the madness - sometimes the adapter drops while I am writing a word document. Other times, it drops while playing a game. Load on the device does not seem to matter. The problem occurs whether I use the Netgear Genie or the native Windows 10 client.
Issues I have observed:
- Device sometimes, randomly, just ceases to show up when I boot my computer
- Device drops WiFi connection when under heavy load (device just disappears from DeviceManager)
- Using the "standalone" driver setup was awful
- Using the USB extender device/cable made it worse
- No entries in the Event Viewer or Device Manager to help identify the failures.
I am running the 22.214.171.124 driver package from the V126.96.36.199 software. I disabled the ability for Windows to power off the device to conserve power (disabled Selective Suspend). I have also tried to avoid the "USB Driver Switch" that many, many people have reported by forcing the system to use the 5GHz band only and max speed of USB 3.0. I have spent more time than I should on YouTube, various forums, and other locations trying to fix this. I even tried contacting Netgear via email after posting a review on Best Buy's website. No response there...
What I find is that the device works really well when it is stable. Good throughput, strong connections, etc. I think the wireless piece is good; the problem seems to be in the USB drivers that are absolutely essential to the device. USB 2.0 and 3.0 devices are not new and there are mature and stable chips and drivers in use.
What can I do to try and improve the stability and usability of this device? I've been fighting with it longer than my return period allows for, and the "support" has expired/never was able to do anything with it.