A7000 runs at usb 2.0 speeds when connected to usb 3.0

[brochosinco]

My A7000 wifi adapter is plugged into a USB 3.1 port but runs at USB 2.0 speeds. I have a program called usb device tree viewer and it shows the adapter only being on USB 2.0. I've tried all the USB 3.0 ports but have the same issue. Other USB 3.0 devices work just fine. Fresh install of windows 10 with everything updated.

[Blanca_O]

Hi @brochosinco

Welcome to NETGEAR Community!

Is the A7000 WiFi adapter plugged into the USB 3.0 magnetic cradle that came with the package? 

Is there any difference if it is connected or not connected to the cradle? 

Regards,
Blanca
Community Team

[n64robert]

I am also having the same problem, it makes no difference if i use the cradle or not.

3700X 

MSI MPG-X570-GAMING-EDGE-WIFI

48GB 3600 Ram

Speeds are hard capped to USB 2.0 speeds. Could some please help?

[LarryDuley]

Hi Bianca,

I too am having this problem

[yscpsp]

is there any fixed solution or workaround?