AC21000 wifi adapter software won't work

[DavidCutler]

I'm running Win 10. When attempting to run the software, the adapter is not detected. When running the standalone, I am prompted more than once to insert the device followed but an installing query and then it repeats. Any help?

[Blanca_O · Accepted solution]

Hi DavidCutler,

Welcome to NETGEAR Community! 

Try performing the troubleshooting steps here:  https://kb.netgear.com/17/Troubleshooting-USB-adapter-not-detected

Regards, 
Blanca 
Community Team

[Blanca_O · Accepted solution]

Hi DavidCutler,

Welcome to NETGEAR Community! 

Try performing the troubleshooting steps here:  https://kb.netgear.com/17/Troubleshooting-USB-adapter-not-detected

Regards, 
Blanca 
Community Team

[Blanca_O]

Hi DavidCutler, 

We’d greatly appreciate hearing your feedback letting us know if you need further assistance.

Regards, 
Blanca 
Community Team