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App won't open

JanGro
Aspirant

App won't open

My Netgear A6210 Genie app on my windows 10 pc will not open. I cannot find my installation disc so I'm afraid to uninstall the app. I did check the WLAN configuration in Windows Services and it says it is running and automatic, however the wifi extender light is not on and the app wont open so that I can manually connect. Anyone have any ideas what may be wrong?

Message 1 of 3
JamesGL
Master

Re: App won't open

Hi JanGro,

 

You may download the driver in support site.

 

https://www.netgear.com/support/product/A6210.aspx

 

JamesGL

Community Team

Message 2 of 3
JamesGL
Master

Re: App won't open

Hi JanGro,

 

We’d greatly appreciate hearing your feedback letting us know if the information we’ve provided has helped resolve your issue or if you need further assistance.

 

If your issue is now resolved we encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The Netgear community looks forward to hearing from you and being a helpful resource in the future!

 

JamesGL

Community Team

Message 3 of 3
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