NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

ISTECHJR's avatar
ISTECHJR
Aspirant
Oct 22, 2020

I can not reset the password on the WNDA3100v2 or know the user name, can someone explain how to

I have a wnda3100v2 that I need to reset the user name and password. can someone please explain how to do this?

4 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    the WNDA3100v2 is a usb wireless device. it doesn't have a user name or password. Your wireless from your router does. You'd need that to connect to the router's wireless. 

    Is this what you're attempting? 

    • ISTECHJR's avatar
      ISTECHJR
      Aspirant

      I need to wipe clear rhw information that the wireless device has in it so I can direct to the new wifi from the internet provider.

      • plemans's avatar
        plemans
        Guru - Experienced User

        the usb adapter doesn't "retain" the info from the old network. Windows might. But it won't stop it from connecting to a new one. Just like your phone can connect to more than 1 wifi, so can your wireless adapter.