I purchased a used a7000 wireless adaptor for my desktop PC. I downloaded the install sotfware from the netgear website. I run the install and it ask to insert the adaptor and run the program.
I have tried several times but i keep getting the error after about 5 minutes the adaptor cannot be found. I have moved it around to different usb ports but same problem. So i plugged it in a port i know for sure that works (its the wireless usb for my keyboard) but it still does not find the adaptor. I have already disabled my antivuris software (malware bytes) and also disabled my internal network card as well and nothing works.
I have seen with other netgear adaptors there may be some issue with 2.4 versus 3.0 adaptors....I have tried everything I know to do..Any help would be greatly appreciated
NOTE:
To get help whn it requires me to add model netgear does not even have there own community forum updated so i can select this wirelss usb.
Here is a link to the actual adaptor I have so the one in the model up top is incorrect but it would not let me post until I entered a model...Really netgear?
Here is a link to the actual adaptor I have so the one in the model up top is incorrect but it would not let me post until I entered a model...Really netgear?
Yet another new device missing from Netgear's database. I keep reporting them but nothing happens.
You don't say what your operating system is, but some people have found that they don't need any Netgear software to get wifi adapters to work. They do just fine with the native stuff in Windows.
I wanted to try and enable usb 3.0 in bios but cannot find a good turtorial to do it. I just uninstalled the genie software to see if windows would recognize it but no look...any help would be great
You should not need to mess around with the BIOS. Do other USB3 things work OK?
The best way to find out how to tweak your BIOS is by finding out who made the motherboard and seeing out how it manages these things.
If you have problems with USB devices, on thing to try is to go into the Device Manager in Windows. (You can get at that by typing the name into the start menu.)
Expand the section Universal Serial Bus Controllers. Then in the menu >View>Show hidden devices.
This will reveal "greyed" out items. If you see anything in there that looks like it is related to your adapter, Uninstall it.
Now do the same thing in the Network adapters section. This is probably more important than the USB section.
You could even uninstall whatever you see in there for your adapter, especially if it has the nasty yellow exclamation mark that tells you that it isn't working properly.
I looked at all those nothing that stands out. As far as I have seen I am running usb 2.0 and I think I need usb 3.0 to run this adaptor. But in bios I dont have the option that I can ever find to turn 3.0 on. I also found last night I am running legacy instead of the other...This is really frustrating...wow...I even ordered another adaptor last nigth after reading reviews to see if I can get something else working.
Thank you michael for all your help I really appreciate it. After many many installs and hours and hours of trying everything with this product from netgear i just got tired and frustrated with it and had enough. So today I picked up a very nice top rated usb adaptor from amazon (same day delivery! Wow!) The net dyn ac1200 dual band adaptor and had it installed and working in less than 3 minutes seriously no joke it was a snap...Works great and I am getting the same speeds 180mbps DL speeds as I was with a cable plugged in running from my router a couple walls in between the pc and the router...I am really impressed with this little dongle. setup was rediculously easy and its super fast.
I am really dissapointed with netgear with all of the above comments form other users and the non support from netgear...I even called yesterday and the lady who answered I could not even understand her and she had not a clue on what to do. I have purchased netgear for years and have the best router they make and it works great...so now I maybe know just to stay away from anything but there wifi routers. I will look elsewere.
But thanks again for your help and your should be paid for helping so many people out here. You would at least think a netgear employee would jump in and try to help but that didnt happen. Oh well thats life.
Yea the net dyn is no joke installs easy and the range is really strong..I'm 40 + feet from my router and my wifi signal strenth is max.
I even hooked it up to my wifes sony laptop she uses its old as dirt and she went from 40 ish mbps dl to 175mbps dl. so I also ordered her one as well about 48 bucks on amazon with a lifetime warranty.
