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WNA3100 USB Disconnects when Attempting to Connect to a Network

decertatio
Aspirant

WNA3100 USB Disconnects when Attempting to Connect to a Network

WNA3100. Just downloaded the latest firmware. USB network adapter on a Windows 10 machine.
Router was changed from ISP brand to Belkin N300 on Friday but was working just fine yesterday, streaming youtube, social media, skype calls.

When using just Windows to connect to the network, the USB disconnects/disables itself. When using the Netgear Genie, it just says Failure to Connect to network. Otherwise can "detect" networks but not connect. Tried PBC/WPS but USB disables the moment it "exchanges security settings (?)".

Used USB adapter on a separate computer (Vista OS) which detects, but "cannot connect to network".

Have tried:

- changing power consumption/power plan settings.
- disabling/enabling automatic computer turn off power in adapter properties
- Command Prompt: ipconfig flush dns, renew/release ip.
- downloading latest firmware, rebooting, malwarebytes and avast scan, ccleaner reg clean.
- microsoft troubleshooting.

Is it just broken and should i just buy a new one?
Message 1 of 4
decertatio
Aspirant

Re: WNA3100 USB Disconnects when Attempting to Connect to a Network

Other things forgot to mention:

Upon attempting to install latest firmware, keep encountering "error 0x0000013". Have repeatedly rolled back, disabled, uninstalled - error keeps returning.
Message 2 of 4
JamesGL
Master

Re: WNA3100 USB Disconnects when Attempting to Connect to a Network

Hi decertatio,

 

Try to install it on a different Windows 10 computer and check if same problem.

Message 3 of 4
JamesGL
Master

Re: WNA3100 USB Disconnects when Attempting to Connect to a Network

Hi decertatio,

 

We’d greatly appreciate hearing your feedback letting us know if the information we’ve provided has helped resolve your issue or if you need further assistance.

 

If your issue is now resolved we encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The Netgear community looks forward to hearing from you and being a helpful resource in the future!

Message 4 of 4
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