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WNCE2001 Power LED blinks green and I cannot set it up

spitlist
Aspirant

WNCE2001 Power LED blinks green and I cannot set it up

I see that there is already a thread on the subject and there are several links that purport to fix the problem.  However these links are very long and end up being truncated so when I click on them, I getthe NETGEAR support page asking for the model instead of the actual link.  

 

Can someone tell me how to fix this problem?

Message 1 of 10
JamesGL
Master

Re: WNCE2001 Power LED blinks green and I cannot set it up

Hi spitlist,

 

1. Can you still access the UI of the adapter?

2. Are you getting a valid IP from the device? Can you ping the IP address of the adapter?

Message 2 of 10
spitlist
Aspirant

Re: WNCE2001 Power LED blinks green and I cannot set it up

I have no idea what you are asking?  What is "UI"?

 

The device doesn't have an IP address.  It is a unit that is supposed to intercept a WIFI signal and convert it to a wired connection via an RJ47 port.

 

Message 3 of 10
spitlist
Aspirant

Re: WNCE2001 Power LED blinks green and I cannot set it up

Make that RJ-45 (fat fingers)

Message 4 of 10
JamesGL
Master

Re: WNCE2001 Power LED blinks green and I cannot set it up

Hi spitlist,

 

1. Reset the adapter.

2. You should still be getting an IP address from the adapter even if it is not connected to the router.

Message 5 of 10
spitlist
Aspirant

Re: WNCE2001 Power LED blinks green and I cannot set it up

WHat adapter?

Message 6 of 10
spitlist
Aspirant

Re: WNCE2001 Power LED blinks green and I cannot set it up

If NETGEAR had any support, maybe I could talk to someone live so we could exchange information.  THe only time I have had an exchangge was on a live chat session where the technician was only interested in selling me some support license that cleans up my router's IP addresses of people who are monitoring me.  Two technicians I know both told me that that was unnecessary.

Message 7 of 10
JamesGL
Master

Re: WNCE2001 Power LED blinks green and I cannot set it up

Hi spitlist,

 

The WNCE2001 is an adapter. Try to reset it and reconfigure. You can check support site and go to contact us if you want to have a support team to assist you.

 

https://www.netgear.com/home/contact-us/

Message 8 of 10
spitlist
Aspirant

Re: WNCE2001 Power LED blinks green and I cannot set it up

Yeah, that is what got me to this forum.  I have been around and around and have not gotten any help that solves the problem.  If you are really interested in me as a customer and helping resolve this problem, you will have someone contact me at Spitlist@cox.net to set up a time for them to call me for the resolution to this problem.

Message 9 of 10
JamesGL
Master

Re: WNCE2001 Power LED blinks green and I cannot set it up

Hi spitlist,,

 

Check the warranty of your device for phone support.

 

https://kb.netgear.com/12171/Is-my-NETGEAR-product-under-warranty?cid=wmt_netgear_organic

Message 10 of 10
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