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Orbi WiFi 7 RBE973
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2 x EX7000's after reset - one working, one does not

pacsquash
Aspirant

2 x EX7000's after reset - one working, one does not

I have recently changed from BT to Superfast Virgin. I have the Virgin Hub 3.0. I also have teo Netgear EX7000 wifi extenders which I used with my old BT driven network.

I have reset both extenders. One has since connected via WPS to the Hub3.0, but the other persisits in failing to connect at all. After the WPS connection procedure, all lights are out, apart from the Netgear name.

Any suggestions would be very welcome please. Thank you.

Message 1 of 3

Accepted Solutions
DarrenM
Sr. NETGEAR Moderator

Re: 2 x EX7000's after reset - one working, one does not

Hello pacsquash

 

I would try to factory reset that extender again make sure you hold down the reset button for atleast 10 seconds.

 

DarrenM

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Message 2 of 3

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DarrenM
Sr. NETGEAR Moderator

Re: 2 x EX7000's after reset - one working, one does not

Hello pacsquash

 

I would try to factory reset that extender again make sure you hold down the reset button for atleast 10 seconds.

 

DarrenM

Message 2 of 3
pacsquash
Aspirant

Re: 2 x EX7000's after reset - one working, one does not

Worked a treat. Thanks
Message 3 of 3
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