× Introducing the Orbi 970 Series Mesh System with WiFi 7 technology. For more information visit the NETGEAR Press Room.
Orbi WiFi 7 RBE973
Reply

5G Not working

rich1111
Follower

5G Not working

I have a Netgear 7000 wireless router and an RP2500 extender.  Recently, I had a problem connecting a new wireless HP printer.  One of the helpful HP Help Desk idiots entered my Netgear software and disabled the 5G portion of the extender.  I don't know how she did it.  I finally sort of understand why.  Apparently the printer doesn't connect with 5G and whenever it tried, it just stopped working.  The printer will soon head back to HP so it can bedevil another customer.  However, I am left without 5G on the extender (she didn't touch the 5G from the router. That still works.)  Can anyone tell me how to change the software back so I can use the 5G from  the extender again.

Message 1 of 2
nhann
NETGEAR Employee Retired

Re: 5G Not working

You can reset your WN2500RP to factory defaults

Please see page 30 of 36
http://www.downloads.netgear.com/files/GDC/WN2500RP/WN2500RP_UM_9Nov12.pdf

Message 2 of 2
Top Contributors
Discussion stats
  • 1 reply
  • 3129 views
  • 0 kudos
  • 2 in conversation
Announcements

Orbi WiFi 7