AC1200 WiFi Range Extender wont accept my email address

[Rescuerex]

When trying to complete the setup for the range extender, it wont accept my email address and indicates it is invalid. My email is required to complete the setup.

[DexterJB · Accepted solution]

Hi @Rescuerex,

Welcome to the community!

If you are unable to skip the procedure, you can try resetting the extender and configure it manually (not via WPS). This link to the installation guide may help out.

Regards,

Dexter

Community Team

[StephenB]

Is there something unusual about your email address (very long, or international characters)?

[Rescuerex]

Nope. Regular email. have had it for 20 years. Its a comcast.net. I did get the extender connected, but had to do it through WPS.

[DexterJB · Accepted solution]

Hi @Rescuerex,

Welcome to the community!

If you are unable to skip the procedure, you can try resetting the extender and configure it manually (not via WPS). This link to the installation guide may help out.

Regards,

Dexter

Community Team

[DexterJB]

Hi @Rescuerex,

I would like to follow up and check if you are still experiencing the issue.

Regards,

Dexter
Community Team