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Forum Discussion
rogercorke
Dec 28, 2021Guide
AC1200 Wifi Range extender will not connect with my computer
I have been using the AC120 for a year with no problems. But I have just changed the name of my Wifi router and the password to make it easier to remember and log in. I reset the AC1200 using the res...
- Dec 30, 2021
Yippee! It did it by not using WPS! Thank you so much for your help.
But isn't it unbelievable that a relatively simple piece of equipment can be made so bloody complicated? Just so typical of the way all computer equipment is still constructed and designed...created for nerds by nerds, instead of created by humkans for humans.
CaptainDork
Dec 28, 2021Apprentice
But I have just changed the name of my Wifi router and the password to make it easier to remember and log in. I reset the AC1200 using the reset buttton and then set it up again using the WPS button on the extender and the WPS button on the router.
>>> Did you change the name of the router or the SSID? The router name is AC1200.
If you factory reset the router and changed the SSID (what you see in the list of networks you can log into from a phone, etc.) then all of the devices that connected to the OLD name have to get the news. Essentially, you need to also factory reset the extender and reinstall it. Also, any devices that "remember," like the extender will have to be informed that the password has changed.
For iOS and Windows devices, you'll need to select the new SSID and enter the new password you gave the router.
Hope this helps. Good luck.
rogercorke
Dec 29, 2021Guide
Hi there. Thanks for your reply. I changed the name of my broadband wireless router and it's password. I then connected my Mac, iPhone and iPad to it with no problem.
Then I hit the rest button on the Netgear Ac100 extender and set it up afresh. When I had done that, I could see the names of the two Netgear extender networks had changed to correspond to the new name of my broadband WiFi network, so the two devices are clearly talking to each other but I still can't log on to either of the extender's networks using my Mac.
- CaptainDorkDec 29, 2021Apprentice
I've been doing PC computers for 41 years as a hobby and a profession.
Sadly, I missed the ENTIRE Mac experience. Sorry.- rogercorkeDec 29, 2021Guide
I'm not sure it's got anything to do with Macs or PCs, given that this extendeer is supposed to work with both.
I have now (a) factory reset my broadband router, returning to the original name and password (b) reset my Netgear extender (c) pressed the WPS buttons on the hub and extender and joined the two devices together (d) checked they have talked to each other by checking that then original name of my broadband router is incorporated into _2G and _5G extender names in the list of available wifi networks and...
... still it's asking me for a damn WPA2 password!
I then put in (a) my original wifi password on the back of the router (b) the password I changed it to before doing a factory reset (c) the hub password on the back of the router (d) the word "password".
Nothing is working.
- plemansDec 29, 2021Guru - Experienced User
Try factory resetting and reinstalling the extender but don't install it using WPS. Install it using the installation assistant.